Customer Success Consultant 140001

4 days ago

Melbourne, Victoria, Australia Twirll Full time $60,000 - $120,000 per year

Twirll is looking for a dynamic and hardworking Customer Success Executive who have only one mission make customer successful.

We are looking for a person with a passion to work with businesses, understand their problems and deliver solution for business need. This is one of the very important roles in our company. You will join our team to work with the latest technologies to deliver new features and improvements on a daily basis.

The successful candidate for this role will be working with our core product, sales, architects, development and solutions team to drive customer success through Twirll platform. This is a unique opportunity to engage 1:1 with some of the most progressive technologists & businesses in the industry. We're looking for someone that loves technology, ready to solve problems, passionate about what they do, treats customers like partners

We're on the forefront of digital cloud platform with end to end offering to businesses for their growth and automation. Our vision to democratize technology in businesses world, build technology and network of businesses which enable business to perform its core function rest taken care by platform & network. We need top talent to help prospective customers see the value of our product & vision.

LOCATION:

  • Noida, India or Remote

Key Responsibilities

  • Build solutions that automate & grow customers business
  • Understand business problem
  • Work automation of business processes
  • Collaborate with cross teams our product, design, sales, marketing and development teams to define feature specifications and timelines
  • Define solutions to user problems and help set priorities
  • Build solution design for business which will replicate across same or other industries
  • Build high-performance, scale-able and maintainable user interfaces using the latest web technologies
  • Keep up to date with the constantly evolving technology world

Required Qualifications

  • Good consulting experience
  • Passionate business problem solver
  • Very good communication skills
  • Proficiency and experience writing solution design
  • Expert knowledge of HTML, CSS, Javascript
  • Experience in API integration and solution design
  • Bachelors or Masters degree in computer science or equivalent
  • Startup experience is a plus

Desired Qualifications

  • Experience in CRM, Inventory management and POS implementation
  • Understanding of Database
  • Internet of things devices and technology behind it
  • System performance & operational load

WHY WORK AT TWIRLL?

  • We are passionate about delivering good to community, planet and making people lives better with our platform
  • We're a high growth startup that already has a large number of business customer base
  • Yes we offer company shares to our employees
  • We have a pragmatic, approachable culture, from the CEO down.
  • We have an organizational focus on delivering value to customers.
  • Our customers speak how we have delivered our promises and ease our solution & team
  • We have thousands of API waiting to open for technologists & developers to build new stuff.
  • We have fun team with company events

HOW TO APPLY?

  • Fill your detail in the form by clicking the link Click Here To APPLY
  • Send resume at with position number after filling the form

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