Senior Solutions Engineer, Work Management

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role requires you to be located in the US.

Overview

Atlassian is looking for a Pre-Sales Solutions Engineer to support our exciting journey into the Teamwork Collections (Work Management). Teamwork Collections represents a unique opportunity to bring to market a set of market-leading products, including Jira, Confluence, and Loom, further into our Enterprise customers. Every Line of Business within every company has projects that align to goals that require resourcing. TWC brings together the best-in-breed capabilities of Jira, Confluence, and Loom as a single solution to empower every user within every organization to do their best work tied to business priorities and projects.

Atlassian is looking for a passionate Solution Engineer who is hungry to help solve our Enterprise Customers' hardest business problems with our products and solutions, and help close our enterprise deals. In this role, you will be reporting to the Manager of Specialist Solutions Engineering.

Your future team

With over 250,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team.

With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business's outcomes. We're different from other organisations because we approach everything we do using our value of 'play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian.

Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization.

In this job, you will:

Partner with direct sales, partners, and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory

• Influence, shape, and execute the new go-to-market (GTM) strategy for Rovo, Loom, Confluence, and Jira in close collaboration with product management and product marketing teams. As one of the pioneers of this new GTM strategy, you will pave the path towards a scalable and repeatable sales and presales motion.
• Drive customer discovery to understand the customer's current state, what business problems they want to solve, and map back to Atlassian's platform and solutions to drive value for their business.
• Identify the high-impact workflows across lines of business that can be automated, improved, and optimized using Atlassian Teamwork Collections.
• Probe for and identify additional opportunities for cross-product/solution expansion.
• Be able to show and articulate the value of Teamwork Collections (Rovo, Jira, Confluence, Loom), to solve our customers' complex problems and deliver value throughout the lines of business.
• Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio
• Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
• Create collateral, content and assets for consumption by the broader sales team, based on field insights and customer engagements.
• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
• Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress
• Maintain currency of market and industry trends (SDLC, AI, Teamwork Collections) across the competitive landscape. Establish effective objection handling and key areas of differentiation.

Your Background:

• 5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done.
• You've got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs.
• You're a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions.
• You're equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.
• Experience in a work management platform (Asana, Airtable, Wrike, Monday, Smartsheet, etc) or experience with Jira and Confluence is a major plus but not a requisite.
• You have experience working with non-technical teams, for example, marketing, finance, and sales. And you have an understanding
• You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.

Compensation

At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn, we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $168,300 - $219,725

Zone B: $151,200 - $197,400

Zone C: $139,500 - $182,125

This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Perks and benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to Equal Employment Opportunities (EEO) guidelines.

To provide you the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit