Solutions Engineer II

6 days ago


Australia Akamai Full time US$104,000 - US$130,878 per year

Are you passionate about cutting edge technology and ensuring customer success?

Would making an impact on the digital experiences of millions of users excite you?

Join our Pre-Sales team

We work with world-leading companies in every major industry to make the internet fast and secure. As a partner to the Global 500, we collaborate with customers to align solutions to business needs. We build relationships and insights to maximize product value through the full scope of our global platform.

Shape our customers' digital strategies

As a Pre-Sales Solutions Engineer, you will sit at the heart of the sales process. You will be the technical evangelist supporting customers with the adoption of our products and services. You'll play a pivotal role in showing customers the value of our solutions and closing the sale.

As a Solutions Engineer, you will be responsible for:

  • Working with Sales to develop evangelizing Akamai's technology through presentations, analysis reports, and proof of concepts
  • Understanding customers' business goals & requirements, translate them to technical problems, and map them to Akamai solutions
  • Overseeing project's delivery with Service Delivery teams, & ensuring the project is aligned with the customer's requirements
  • Building trusted relationships with customers' decision-makers to articulate Akamai's value proposition and build future revenue opportunities
  • Supporting Sales, Marketing & other internal departments to ensure customers get appropriate updates, upgrades, and event-oriented solutions.
  • Working closely with Product teams to develop product direction and strategy by providing input from the field
  • Mentoring and leading staff within Solutions Engineering, Sales, and the larger Service & Support organization

Do what you love

To be successful in this role you will:

  • Have a Bachelors degree in Computer Science, Management Information System or related technical field
  • Have knowledge or understanding in one or more topics across: CDN, Media Streaming, Cloud or Web security
  • Have minimum 3 year of experience in a customer facing environment such as technical sales or consulting.
  • Demonstrate good written/verbal presentation skills and have the ability to collaborate with external and internal stakeholders
  • Demonstrate good business judgment, and passion to build exceptional client relationships
  • Display problem-solving skills, a desire for results, and an appetite to learn new technologies
  • Have experience HTTP, DNS, JavaScript, RESTful APIs, microservices, cloud, or , Python, Go or equivalent.

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavours

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you

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