Sales Support Specialist

5 days ago


Loganholme, Queensland, Australia Thomson Environmental Systems Full time $60,000 - $80,000 per year

Thomson Environmental Systems seeks an experienced and motivated Sales Support Specialist to join our high-performance staff full-time, reporting to the Sales Support Coordinator, and responsible for providing sales support to Category Managers and Territory Managers.

Key duties & responsibilities:

  • Talking to clients about products and sale enquiries via emails & phone calls

  • Maintain and update Client Profiles and accounts

  • Internal Sales, quoting, data entry and support

  • Process and follow through new sales leads via phone/website enquiry

  • Tradeshow and event support

  • Field incoming client enquiries, including requests, updates and account details

  • Qualifying sales leads

  • Providing support to the Category Managers & Territory Sales Managers

  • Prepare weekly, monthly and quarterly reports for the business

  • High level data entry & reporting

  • General administration duties – taking messages, answering inbound calls & emails, facility monitor

Experience & qualifications:

  • Minimum 2 year in a previous sales/high level administration position

  • Demonstrated sales support experience

  • Strong skills in all Microsoft Office applications

  • Demonstrated ability to communicate confidently at all levels

  • Ability to manage multiple tasks simultaneously and prioritise workload

  • Ability to work independently and as a team

  • Sales ERP/CRM software experience – Odoo preferred

Key attributes:

  • Proven work experience as a Sales development representative or Sales support agent

  • Hands on experience with CRM software and MS Office (MS Excel in particular)

  • Understanding of sales performance metrics

  • Excellent organizational and multitasking skills

  • A team player with high level of dedication.

  • Strong interpersonal and communication skills

  • Ability to multitask and work efficiently under pressure

  • Ability to effectively build and maintain relationships with stakeholders at all levels

  • High level of emotional intelligence with active listening skills

  • Ability to job share as required from time to time

What we offer:

  • Attractive salary package plus super and bonus

  • Ongoing career and development opportunities

  • Regular on shift training utilising state-of-the-art equipment

  • Professional and technical development opportunities

  • Work for a reputable industry leader in the environmental services industry

About us:

In business for 28 years, Thomson Environmental Systems is a leader in environmental monitoring and scientific instrumentation throughout Australia & New Zealand. We work with our Customers to provide state of the art and complete monitoring solutions. We value diversity and strive to build teams that reflect the communities we support. We value safety, performance, and operational outcomes.

Join our team of professionals today Click the Apply button and send us a copy of your current CV highlighting your expertise and including recent references. We look forward to welcoming you aboard


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