Senior Product Delivery Manager

Product Delivery Manager

Location:
Sydney, Canberra, Brisbane (Northern Beaches hub + hybrid/remote options)

Contract type:
Contract / Ongoing engagement through Tobias' expert contractor network

About Tobias

At Tobias, we're more than a team augmentation partner – we're a
community of thinkers and doers
united by a commitment to driving
positive change
.

Our multidisciplinary team combines expertise in
human factors, social robotics, social entrepreneurship, psychology, anthropology, business strategy, research, teaching, design, and technology
. This unique mix fuels our creativity and makes us sharper problem solvers, able to design for the diverse realities of the people we serve.

We're proud of the diversity within our own team, spanning cultures, ages, and identities – and it's not just about representation. It's about respect, care, and a shared responsibility to
make each other, our clients, and our communities better
.

Our main hub is on the land of the
Kayimai and Cannalgal People of the Guringai Nation
, in Sydney's Northern Beaches – where we balance big ideas with beachside inspiration. From stories and shared meals to waves of creativity (and coffee), it's a place where collaboration thrives. And because we know great people are everywhere, we fully support hybrid and remote working.

When you partner with us, you're not just taking on a role – you're joining a
network of elite professionals
where care, growth, and opportunity come standard.

The Opportunity – Product Delivery Manager

We're seeking a
Product Delivery Manager
to lead a high-profile, nation-shaping digital transformation initiative:
delivering a unified digital experience for Australia's agricultural cross-border trade
.

This role is about more than delivery. It's about leading at the intersection of
policy, technology, and human-centred design
to ensure the consolidation of multiple government service portals into a
single, seamless platform
. You'll be operating in a
complex, high-stakes environment
, with visibility at the executive and ministerial level, and impact that touches thousands of businesses and communities across Australia.

Key Responsibilities

In this role, you will:

• Develop and own the product roadmap
  to unify multiple import and export portals into a single digital platform.
• Rationalise and integrate existing services
  while ensuring continuity, stability, and minimal disruption.
• Align product delivery
  with government digital transformation strategies, architectures, cybersecurity standards, and national priorities.
• Champion a customer-first approach
  , balancing user needs, policy requirements, and technical feasibility.
• Influence and collaborate with executive stakeholders to build
  consensus and alignment across diverse interests.
• Lead multidisciplinary teams
  (digital identity, UX, developers, testers, and operations) to deliver outcomes that are timely, high quality, and evidence-based.
• Translate policy and compliance requirements
  into practical, accessible digital services.
• Oversee and manage product backlogs
  , ensuring delivery decisions are guided by research, data, and user testing.
• Report progress, risks, and issues
  to program governance forums with clarity and authority.

Essential Criteria

To succeed in this role, you will bring:

• Minimum 10 years' experience
  in digital product management delivery and/or program leadership roles.
• Tertiary qualifications
  in digital, technology, or related fields.
• Proven experience
  as a Product Lead or Senior Product Manager in large-scale digital transformation initiatives, particularly in the development of authenticated customer portals.
• Experience in government digital service delivery
  and/or large-scale system integration projects.
• Demonstrated ability to
  define and execute a product roadmap
  in complex, multi-stakeholder environments.
• Strong understanding of the
  government's digital identity policy and product landscape
  , user-centred design, agile delivery frameworks, and service design principles.
• Highly developed stakeholder management
  skills with the ability to influence and collaborate across diverse groups.

Desirable Experience

• Familiarity with
  API integrations
  , digital service delivery, and platform rationalisation.
• Knowledge of
  import/export processes, agricultural trade regulations, or government service delivery
  .
• Experience working in
  federal government programs
  or regulated industries.
• Track record of
  change management leadership
  within digital transformation programs.

What Makes Tobias Different?

Choosing Tobias means choosing a partner who
champions you
:

• Inclusive recruitment
  : We strive for equity, representation, and belonging in every placement.
• Training & community
  : Access learning opportunities and join a supportive network of HCD experts.
• Career growth
  : Structured performance and development reviews to help you evolve as a professional.
• Human-first care
  : We invest in long-term relationships – with personalised onboarding, ongoing support, and a focus on your career pathway.
• Work-life balance
  : Collaborate from our beachside hub or connect virtually – the choice is yours.

Why Join Through Tobias?

As a
preferred candidate partner
, we don't just represent you – we
amplify you
. We ensure you're matched with opportunities that align with your skills, values, and aspirations. And we'll be there at every step, from onboarding to career progression.

This is more than a placement – it's an invitation to
be part of a movement
where great work and great people converge.

Ready to deliver positive change?

If you're an experienced Product Delivery Manager with the skills to
shape one of Australia's most significant digital platforms
, we'd love to represent you.

Apply now to join the Tobias network of
best-in-class professionals
.