Senior Product Delivery Manager

Strategic Design & Innovation Consultant – Product Delivery Manager opportunity with Tobias, focusing on leading a high-profile digital transformation and unifying multiple government portals into a single platform for Australia's agricultural cross-border trade.

• Develop and own the product roadmap to unify multiple import and export portals into a single digital platform.
• Rationalise and integrate existing services while ensuring continuity, stability, and minimal disruption.
• Align product delivery with government digital transformation strategies, architectures, cybersecurity standards, and national priorities.
• Champion a customer-first approach, balancing user needs, policy requirements, and technical feasibility.
• Influence and collaborate with executive stakeholders to build consensus and alignment across diverse interests.
• Lead multidisciplinary teams (digital identity, UX, developers, testers, and operations) to deliver outcomes that are timely, high-quality, and evidence-based.
• Translate policy and compliance requirements into practical, accessible digital services.
• Oversee and manage product backlogs, ensuring delivery decisions are guided by research, data, and user testing.
• Report progress, risks, and issues to program governance forums with clarity and authority.

• Minimum 10 years' experience in digital product management delivery and/or program leadership roles.
• Tertiary qualifications in digital, technology, or related fields.
• Proven experience as a Product Lead or Senior Product Manager in large-scale digital transformation initiatives, particularly in the development of authenticated customer portals.
• Experience in government digital service delivery and/or large-scale system integration projects.
• Demonstrated ability to define and execute a product roadmap in complex, multi-stakeholder environments.
• Strong understanding of the government's digital identity policy and product landscape, user-centred design, agile delivery frameworks, and service design principles.
• Highly developed stakeholder management skills with the ability to influence and collaborate across diverse groups.
• Familiarity with API integrations, digital service delivery, and platform rationalisation.
• Knowledge of import/export processes, agricultural trade regulations, or government service delivery.
• Experience working in federal government programs or regulated industries.
• Track record of change management leadership within digital transformation programs.

At Tobias, we're more than a team augmentation partner – we're a community of thinkers and doers united by a commitment to driving positive change. Our multidisciplinary team combines expertise across design, technology, and strategy to solve complex problems for our clients while promoting diversity, respect, and care.

Our main hub is in Sydney's Northern Beaches, with hybrid and remote working supported. We focus on inclusive recruitment, ongoing learning, career growth, and long-term relationships with clients and professionals.

• Inclusive recruitment: We strive for equity, representation, and belonging in every placement.
• Training & community: Access learning opportunities and join a supportive network of experts.
• Career growth: Structured performance and development reviews to help you evolve as a professional.
• Human-first care: We invest in long-term relationships with onboarding and ongoing support.
• Work-life balance: Hybrid or remote work options available.

If you're an experienced Product Delivery Manager with the skills to shape one of Australia's most significant digital platforms, apply to join the Tobias network of professionals. Send expressions of interest to talent@designtobias.com