Director, IT Workplace Products
16 hours ago
Job Title: Director, IT Workplace Products & Services
Job Code: 28567
Job Location: Melbourne, FL
Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off
Job Description:
L3Harris Technologies, Inc. is seeking a Director of IT Workplace Products & Services to lead the delivery, optimization, and continuous improvement of enterprise end-user technology services. This role will oversee PC-as-a-Service (PCaaS), IT asset lifecycle management, and enterprise print services, while advancing the company's digital workplace strategy.
The Director will ensure employees at every level— from the manufacturing floor to the executive suite — benefit from a seamless, reliable, and cost-effective technology experience. This leader will champion service excellence, vendor accountability, and innovation to empower productivity across a global workforce.
Essential Functions:
Define and execute the long-term vision for Workplace Services, aligning with organizational goals and modern digital workplace trends.Lead strategic initiatives to improve service maturity, operational efficiency, and end-user satisfaction.PC-as-a-Service (PCaaS): Manage the full lifecycle of end-user devices, ensuring streamlined, cost-effective procurement, deployment, support, refresh, and retirement.Asset Management: Oversee enterprise-wide hardware and software asset management to ensure compliance, accuracy, and optimal utilization of IT resources.Print Services: Direct the global multifunction printer (MFP) environment, ensuring reliability, cost control, and strong user experience.Lead contract negotiations, vendor selection, and performance management across hardware, software, print, and support providers.Drive accountability to SLAs, OLAs, and KPIs, ensuring maximum value from supplier partnerships.Champion process standardization, automation, and self-service enablement across workplace services.Establish best practices and governance to reduce costs, improve service consistency, and accelerate response times.Embed a service-oriented, employee-first mindset across the Workplace Services team.Qualifications:
- Bachelor's Degree with a minimum of 15 years of prior related experience. Graduate Degree with a minimum of 13 years of prior related experience. In lieu of a degree, minimum of 19 years of prior related experience.
Preferred Additional Skills:
Proven experience managing PCaaS, IT asset management, print services, and site IT support in a distributed enterprise.Strong vendor management and negotiation skills with a record of holding providers accountable.Success leading cross-functional teams within a global, matrixed organization.Excellent communication and interpersonal skills; effective at all levels, including executive leadership.Experience supporting manufacturing operations and C-suite executives strongly preferred.Knowledge of ITIL processes and service management platforms (e.g., ServiceNow).Prior experience in Digital, modern, IT Workplace products and services.ITIL v4 certification (Managing Professional or higher).Background in service delivery management, IT operations leadership, or business relationship management.Strong financial acumen and cost management capabilities.Skilled in change management and driving cultural transformation.#LI-NR1
-
Director, IT Workplace Products
2 weeks ago
Melbourne, Victoria, Australia L3HHCM20 Full time $120,000 - $200,000 per yearJob Title: Director, IT Workplace Products & Services Job Code: 28567Job Location: Melbourne, FL or Salt Lake City, UTJob Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday offJob Description:L3Harris Technologies, Inc. is seeking a Director of IT Workplace Products & Services to lead the...
-
Melbourne, Victoria, Australia Swinburne University of Technology Full time $120,000 - $180,000 per yearExciting Opportunity for an experienced Director, Workplace Relations, Governance & Policy to join Swinburne University of Technology12-month fixed term / full-time position at our vibrant Hawthorn campusAttractive Salary | 17% super | hybrid options availableAbout the RoleAre you a strategic leader with deep expertise in workplace relations and a passion...
-
Director of Product- APAC Mortgages
2 weeks ago
Melbourne, Victoria, Australia nCino Full time US$193 - US$338,300 per yearnCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.Do you thrive on challenging the status quo and reimagining what's possible? At nCino, our vision is to Power a New Era in Financial Services through innovation, reputation, and speed. We partner with leading financial institutions to digitise...
-
Workplace Lead
20 hours ago
Melbourne, Victoria, Australia JLL Full time $60,000 - $80,000 per yearJLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where...
-
Workplace Coordinator
3 days ago
Melbourne, Victoria, Australia Cushman & Wakefield Full time $60,000 - $90,000 per yearJob TitleWorkplace CoordinatorJob Description SummaryWe are seeking a Workplace Coordinator in Melbourne. This role is ideal for someone passionate about hospitality, experience-driven service, and creating a welcoming workplace environment.Reporting to the Director, Workplace Experience, this role is the first point of contact for visitors and plays a vital...
-
Product Director
3 days ago
Melbourne, Victoria, Australia Crypto Full time $120,000 - $250,000 per yearOur Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.**About the role:We are looking for Product...
-
Senior Workplace Relations Specialist
3 days ago
Melbourne, Victoria, Australia Bupa Full time $90,000 - $120,000 per yearThe opportunityWe have a great opportunity for a Senior Workplace Relations Specialist to join our team on a 12-month fixed term contract.This role is pivotal in delivering expert guidance and support across a broad range of workplace relations matters at Bupa. This involves providing advice, delivering education, dispute resolution, supporting bargaining...
-
Business Director
1 week ago
Melbourne, Victoria, Australia TBWA Melbourne Full time $80,000 - $120,000 per yearBusiness DirectorReports to: General Manager / Client PartnerDirect reports: Business ManagerBased in: MelbourneContract: 12 month contract starting 6 January 2025+61 is the Creative Studio from TBWA x OMD x Bear Meets Eagle on Fire dedicated to world class creativity for Telstra, one of Australia's most prominent brands. We are looking for a Business...
-
Product Manager
16 hours ago
Melbourne, Victoria, Australia Victorian Government Full time $120,000 - $180,000 per yearOverviewWork Type: Fixed-term - Full-timeSalary: $138,631 - $185,518Grade: VPS 6Occupation: IT and telecommunicationsLocation: Melbourne - CBD and Inner Metro suburbsReference: VG/1881235About usThe Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian...
-
Melbourne, Victoria, Australia Suburban Rail Loop Authority Full time $120,000 - $140,000 per yearTitle: Senior Advisor, Workplace Relations and PolicyRequisition ID: 8718Work Type: Fixed Term Full TimeFixed Term Period: Fixed Term - Up to three yearsLocation: Melbourne - CBDDate Posted: 14 Oct 2025VIDA is established as an Administrative Office under the Public Administration Act 2004 as a specialist organisation. The Victorian Infrastructure Delivery...
