Administration Support Officer

To perform this role it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

About Us?

The Institute for Urban Indigenous Health Ltd was established by its founding members to provide a coordinated/integrated approach to the planning, development and delivery of comprehensive primary health care services for Aboriginal and Torres Strait Islander populations within the Southeast Qld Region.

The Family Wellbeing Service (FWS) aims to strengthen the cohesion and capacity of Aboriginal and Torres Strait Islander children and their families that have a heightened risk of becoming vulnerable. By enabling the raising of healthy ATSI children who can achieve their potential and addressing identified gaps in prevention, early intervention, and care coordination, family capacity building can be achieved through the application of intensive, customised support and coordination of care networks around the child and their family. The practical services and supports enabled by the FWS can build the knowledge and strength of families to provide the environment needed to optimise the health and wellbeing trajectory for their children.

About the Role?

The position will provide customer service and administrative support to assist the effective daily operation of MATSICHS FWS.

Day to Day duties will include:

• Provision of general reception duties, as required including booking of rooms for external partner organisations, recruitment, leadership and team meetings
• Perform, with limited supervision, a broad range of administrative support functions including organising forms, photocopies, files, orders, program materials and educational handouts; and make reminder calls for visits as requested by the FWS Manager and/ or Team Leaders to assist with FWS Program delivery and follow-up as required
• Monitor and manage administration systems to ensure effective storage, maintenance and operation of Program assets and resources for use by FWS field staff as needed
• Maintain accurate and confidential records
• Provision of general administration support for FWS Manager and Team Leaders

About You?

To perform this role it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

• Current C Class Drivers Licence (QLD)
• Current Criminal History Check
• Current Blue Card

Desirable, but not mandatory:

• Demonstrated experience working with Aboriginal and Torres Strait Islander people and /or communities

What Can we Offer?

At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.

• At IUIH 'Our Collectivity is Our Strength'.
• We are a diverse and inclusive workplace that invites applications from all people.
• Be part of Australia's largest community controlled Aboriginal Health Service.
• Access to "Growing Our Own Opportunities" through in-house training and programs.
• Weekly Staff Wellness activities and all staff 'Gather and Grow' yarns and award ceremonies.
• Opportunities to attend community events such as NAIDOC, Rugby League Carnivals and more.
• Onsite Presto's Café at our Windsor Office providing a range of hot and cold beverages and healthy breakfast and lunch options.

APPLICATIONS CLOSE – Midday Monday 1 September 2025