Associate Director

• Join our new Indigenous Business & Community Specialist Banking team at NAB
• Showcase your expertise for delivering tailored customer outcomes
• Put your commercial acumen to good use supporting the dynamic Indigenous business community

Our people are who make the difference for our customers through their interactions. Our customer mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of
Associate Director
will report to
Head of Indigenous Banking.
It is an exciting time to join our
Marketing & Communications
that's doubling down Customer Obsession.

Each Day, You'll Go Above And Beyond To

• The growth (clients, revenue, and balance sheet) of the Indigenous Business and Community specialisation within the region.
• Support the connection of collective Indigenous community organisations and Indigenous businesses in your area.
• Collaborate closely with front line Bankers, Customer Lending Solutions, Fulfilment, Credit, and specialist Product teams to deliver for customers within your region.
• Being the face of Indigenous Business and Community for NAB, participating in industry and local government policy forums and advocating for the Indigenous Businesses and Community sector.
• Support the rollout of the Indigenous Business and Community Banker accreditation for B&PB bankers.

We are looking for the best and brightest to deliver the best for the customers. You'll need:

• A demonstrated understanding of the cultural, political, and commercial landscape for Aboriginal and/or Torres Strait Islander People.
• Experience in translating high level customer strategic opportunities into deals through effective partnerships with customers and bankers across Australia.
• Strong commercial acumen to understand banking opportunities that are aligned with the bank's and customer's risk appetite.
• The ability to build a strong, diverse customer / deal team who can anticipate and meet Indigenous business and community needs.
• The ability to establish authentic relationship within your local Indigenous Business Chamber of Commerce and various community groups to develop business leads.
• Extensive experience within the financial services sector, including business, corporate, credit or specialised business.
• Previous experience in banking customer portfolio management, credit decisioning, memorandum preparation and actioning for business customer applications.
• Demonstrated experience with the Indigenous business sector, or evidence of a deep understanding of this industry.
• A degree in Business, Commerce, Economics or Accounting, or demonstrated evidence of strong commercial acumen in a professional environment.

A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.