Senior Analyst, Operations Support

The role of Senior Analyst sits within the TOS team whom are part of the broader Local Process Owner ("LPO") team of 2S. The Senior Analyst's primary objective is providing the relevant business teams with HiPortfolio processing support.

Provide efficiency leadership through improving operational processes and data quality.

The support encompasses providing system reporting that identifies transaction processing errors and processing support in the remediation of those errors.

The timely identification and remediation of these errors is critical in enabling 2S to meet its challenging daily client KPIs.

The Senior Analyst will report directly to the Local Process Owner and will provide support to Fund Admin, Financial Reporting, Tax Services, COACs, Middle Office and Business Implementation teams in India, Australia, New Zealand and, in time, Philippines.

Key Responsibilities

Investment System

Prioritise remediation of mark to market and mark to market reversal errors.

Remedy cost of cash issues

Tax processes

Generate TOFA error logs and remedy the errors

Remedy TOFA residual unit issues

Execute TOFAGEN to remedy TOFA errors

Generate Costing error logs and remedy the errors

• Generate Franking Credit error logs and remedy the errors

Process and manage the UUT actualisation and deferred tax transactions

Manage 45 day rule calculations

Execute and manage the annual Tax Ledger rollover process

General Ledger ("GL")

Generate GL pending files and remedy the errors

• Generate GL error logs and remedy the errors

Update and maintain Master Chart of Accounts ("MCOA")

Create new and maintain existing GL integration rules

Set up new analysis codes

Execute the annual GL rollover process.

Lead and manage daily error remediation

Triage errors noted above and specifically assign to accountable operational areas.

Prioritise the remediation of the day's errors and follow up on error closure.

General processing support

Create new analysis codes and maintain existing analysis codes.

Execute mark to market reversals

Support other general usage queries

Remedy cost of cash issues

Set up new money market accounts

Create new accounts

Fund

File sets

Portfolios

Report groups

Governance

Develop KPIs to measure team performance

Set up and lead a regular governance with internal customers to review service quality and satisfaction

Maintain and publish MIS on agreed Operating Level Agreement (OLA

Query management

Provide timely response to user queries.

Act as a refence point for the Analysts.

Maintain strong relationship with APS

Contribute to an inclusive culture and maintain close alignment with IOC locations

Process improvement (digital and other)

Use Alteryx Designer/Gallery/Power BI Implementation

Using the analysis, requirements gathering and stakeholder workshops mentioned above, create Alteryx workflows or Power BI Dashboards that align with the correct business outcomes and optimise business process and introduce operational efficiencies.

Process improvement will require regular engagement with and management of the vendor. It will also require the development of strong relationships with IT and operations teams.

• General management

Manage the daily activities of two overseas based staff.

Lead regular team meetings

Conduct regular staff one on ones

Competencies (Technical / Behavioural)

Technical

15+ years analysis experience

Experience in an Information Technology & Change capacity in the Financial Services Industry

5+ years of Alteryx Designer/Gallery or Power BI experience is preferred

Experience in custody or back-office administration for the funds management industry

• Familiarity with analytical capabilities such as Power BI, Tableau, Alteryx

Thorough knowledge of HiPortfolio

• Strong analytical ability to analyse, summarise and articulate data sets through verbal, written and visual forms.
• Identify efficiency opportunities, write business cases and create POC's that will add business value through the implementation of Alteryx
• Excellent analytical skills, able to manage projects under strict timelines, work well in a demanding and dynamic environment to meet overall objectives.
• Ability to motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals.

Behavioral

Accountable: Is willing to commit and delivers to those commitments. The Senior Analyst escalates issues that may impinge upon his/ her ability to deliver, as they arise.

Attention to detail: Ensures accuracy and adherence to process to ensure quality of output. Ensures high personal standards in all areas of work.

Problem solving: Gathers and analyses information and uses it to develop effective solutions to difficult problems or situations.

Client Focus: Commitment to provide professional, intelligent and timely responses to internal and external clients' needs.

Communication: Write, speak and present information effectively, relevantly and in a timely fashion.

Negotiation & conflict resolution: Negotiate agreements in situations where there is disagreement. Escalate where such negotiation will not succeed.

Innovation: Develop and implement original ideas, and approaches in developing solutions.

Collaboration and team work: Develops and maintains a good working relationship with others, in particular IT. Provide support to other team members.

Strategic thinking: Understands the business, and anticipates business needs, reflecting this in the approach to current solutions.

Pro Active: Understand the business peak periods and the support the business will require. Develop plans that satisfy those requirements without being requested.

Specific Qualifications Required

Degree qualified in IT, Business, or related discipline; and / or relevant work experience in a similar role.

About BNP PARIBAS

BNP Paribas is a top-tier European and international banking establishment, with an uninterrupted presence in the APAC region since 1860 and in Australia since 1881. Combining global expertise and local know-how, BNP Paribas in Australia and New Zealand delivers solutions to our clients through Corporate and Institutional Banking and Asset Management - a bridge between corporate and institutional clients.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

BNP Paribas MixCity which fosters better representation of women at all levels of the organization

Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [at] asia.bnpparibas (dot) com

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or and ask for the Talent Acquisition Manager in the HR Team).

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Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year