Quality and Risk Manager

5 days ago

Cranbourne VIC, Australia Kind & Care Supports Full time $72,000 - $96,000 per year

About Us

At Kind & Care Supports, we are dedicated to providing high-quality, person-centred support services that empower people to live independently and with dignity. We are seeking an experienced Quality and Risk Manager to join our team and ensure our operations continue to meet the highest standards of safety, compliance, and care.

About the Role

This part-time position (2 days per week initially, with the opportunity to increase) is ideal for a motivated professional with a strong background in quality systems, compliance, and risk management.

The Quality and Risk Manager will oversee compliance with NDIS Quality and Safeguards Commission standards, manage organisational risk frameworks, and foster a culture of quality, accountability, and safety.

Key Responsibilities

  • Develop, implement, and maintain the organisation's Quality and Risk Management Framework.
  • Ensure compliance with NDIS Practice Standards, NDIS Code of Conduct, and other relevant regulations.
  • Lead internal audits, incident reviews, and quality improvement initiatives.
  • Identify, assess, and manage organisational risks, ensuring robust mitigation strategies are in place.
  • Monitor and report on performance indicators related to quality, safety, and risk.
  • Manage feedback, complaints, and incident reporting systems in accordance with regulatory requirements.
  • Support staff through training and guidance on quality and compliance practices.
  • Collaborate with leadership to promote a culture of continuous improvement and service excellence.

Skills and Experience

Essential:

  • Demonstrated experience in Quality and Risk Management within the NDIS, Aged Care, or Community Services sector.
  • Strong understanding of NDIS Practice Standards and compliance frameworks.
  • Proven ability to lead audits, investigations, and quality improvement projects.
  • Excellent communication, analytical, and organisational skills.

Desirable:

  • Experience with APO (Approved Provider Organisations) or similar compliance frameworks.
  • Familiarity with ISO quality management systems or accreditation processes.
  • Background in human services, disability, or healthcare organisations.

Qualifications

  • Tertiary qualifications in Quality Management, Risk Management, Health Administration, Business, Community Services, or a related discipline.
  • Additional certifications in Risk or Compliance Management (e.g., ISO 31000, Lead Auditor) are highly regarded.
  • Current NDIS Worker Screening Check and Working with Children Check (or willingness to obtain).

Why Join Us

  • Flexible, part-time role — start with 2 days per week with potential to expand as the organisation grows.
  • Opportunity to shape and strengthen organisational quality and compliance culture.
  • Supportive, values-driven team environment.
  • Ongoing professional development and growth opportunities.
  • Competitive remuneration based on experience and qualifications.

Job Type: Part-time

Pay: $40.00 – $60.00 per hour

Expected hours: 16 – 38 per week

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

  • Ndis Quality and Compliance Coordinator

    7 days ago

    Cranbourne, Australia Primacy Care Australia Full time

    _**Are you seeking to be a part of values-based organisation where you can grow your skill set and career experience, whilst working within an innovative and engaging environment that consistently strives towards quality and best practice?**_ - **Do you live, eat and breathe NDIS Practice Standards and Quality Indicators? If so, we want to hear from...

  • Quality and Compliance Officer

    2 weeks ago

    Cranbourne, Australia Simply Helping Gippsland South and West Full time

    Join a "for purpose" disability & aged care company in a growing industry - Permanent full-time role offering attractive salary - Ongoing career development and training opportunities We are seeking a suitably experienced Quality and Compliance Officer to join our team at Simply Helping Gippsland South and West on full-time basis. The primary purpose of the...

  • Case Manager

    7 days ago

    Cranbourne, Australia Department of Justice and Community Safety Full time

    Play a critical role in offender rehabilitation and community safety - 2x Ongoing, full time positions located in Melbourne's South East - Salary range $83,333 - $89,661 plus superannuation About us About the role As a Case Manager, you will support offenders to successfully complete their court orders, while balancing risks to community safety. Based in...

  • Manager - Quality Insights & Systems

    22 hours ago

    Clayton VIC, Australia Monash Health Full time $120,000 - $180,000 per year

    Job Requisition ID: 6193Legal Entity: Monash HealthLocation:Clayton, VIC, AU, 3168Employment Type: Full TimePosting Date: 6 Nov 2025Monash Health is a great place to workMonash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service...

  • Risk Manager – Technology Operations and Architecture

    1 week ago

    Melbourne VIC, Australia Bupa Full time $120,000 - $180,000 per year

    Be at the heart of itWe have a clear ambition to be the world's most customer-centric healthcare company. To bring our ambition to life, we're evolving how we do things to create value for our customers now and into the future. Our global mission is to help our customers live healthier and happier lives. Just imagine the impact you could makeWe're looking...

  • Senior Quality Engineer

    1 week ago

    Melbourne VIC, Australia CitiPower and Powercor Full time $120,000 - $180,000 per year

    Melbourne, VIC, AU, 3000About Beon Energy Solutions:Beon is a company of dedicated professionals committed to future-focused energy solutions with a heritage in safety and reliability. We bring technical expertise and agility to provide energy solutions from every angle for; renewable energy, utility and infrastructure, commercial and industrial projects...

  • Snr Advisor, Risk

    1 week ago

    Melbourne VIC, Australia FTI Consulting, Inc. Full time $80,000 - $120,000 per year

    About the RoleThis position within the Risk & Operations function (5-8 years' experience), supports the proactive and effective delivery of risk and compliance activities within the Australian practice.The Risk & Operations team has national responsibility for several key functions, including risk and compliance support for business functions and general...

  • Risk Advisor

    1 week ago

    Melbourne VIC, Australia Belgravia Health & Leisure Group Pty Ltd Full time $90,000 - $120,000 per year

    Risk Advisor – Governance & ComplianceAbout UsBelgravia Leisure is a national leader in leisure, health and wellness management. We are passionate about creating healthy, inclusive, and connected communities. With venues spanning aquatics, fitness, recreation and community programs, we are committed to embedding safety, wellbeing and risk management into...

  • Risk and Compliance Manager

    2 weeks ago

    South West Coast VIC, Australia Saint Ignatius College Geelong Full time $70,000 - $120,000 per year

    About the Role (Fixed-Term Contract)Reporting to the Business Manager and working collaboratively with the Principal and Executive Team, you will oversee the following within the College:Governance & Compliance – Ensure all College policies and procedures meet VRQA minimum standards, MACS and CECV compliance obligations.Risk Management – Maintain the...

  • Quality Assurance

    1 week ago

    Huntingdale VIC, Australia Boparai Cakes Full time $75,000 - $150,000 per year

    Sweethearts Wholesale Foods is a long-established Melbourne brand supplying premium baked products to cafés, bakeries and distributors nationwide.We're seeking an experienced Quality Assurance & HACCP Manager to maintain our food-safety and quality systems on a regular weekly basis and provide oversight of operational compliance at our Huntingdale...