Support Mentor

6 days ago

Armidale, New South Wales, Australia Bamara Elmo HR Hub Full time $60,000 - $80,000 per year
Introduction

About Bamara 

We bring years of experience and authentic engagement in regional, remote, and urban locations to our services.

Over the past 8 years, Bamara has work with people and their communities to support goal achievement. 

Bamara delivers services in communities across New South Wales, the Northern Territory, and Queensland. Our focus is on building individual and community capacity and prosperity through the design and delivery of projects, programs and initiatives underpinned by Australian government (state and federal) funding.

Salary and Benefits

  • Generous salary
  • 3 days bonus leave during the Christmas/New Year period
  • Retail and Entertainment discounts across leading brands
  • Opportunities to upskill with qualifications 
  • Employee Assistance program for staff and their immediate families
  • First Nations Perspective training

Overview:

We are seeking a passionate and results-driven Support Mentor to engage with local communities and help drive referrals for our Parent Pathways programs. This role involves building strong relationships with community organizations, schools, social services, and other stakeholders to create opportunities for individuals to access career and parenting support services. This role is a full-time role with office hours of 8:30am- 5:00pm Monday to Friday. This role will act as the local brand ambassador and the face and voice of the program whilst supporting a caseload of Parents to achieve their goals. 



Description

Key Responsibilities:

  • Establish and maintain connections with local community groups, service providers, and key stakeholders to promote the Parent Pathways Programs 
  • Act as liaison between participants and program coordinators to ensure a seamless referral process 
  • Develop and deliver outreach initiatives, including community events, information sessions, and workshops to raise awareness of available services. 
  • Identify and engage with individuals in need of career transition or parenting support to drive program referrals.
  • Track and report on referral outcomes, program participation, and feedback to improve services 
  • Collaborate with internal teams to ensure that participants receive the necessary support and guidance throughout their involvement in the programs.
  • Manage a caseload of up to 50 Parents to help them achieve their goals and overcome their barriers 


Skills And Experiences

Key Skills & Qualifications:

  • Strong interpersonal and communication skills with the ability to build relationships with diverse range of people- You'll be the first face people see and the voice they remember
  • Knowledge or experience in career development, employment services, or family support programs highly regarded.
  • Highly organised with the ability to manage multiple task and stakeholders simultaneously.
  • Proactive and self motivated with a passion for community empowerment.
  • Ability to work independently and as part of a team.
  • A valid driver's license and access to a vehicle is preferred. 
  • WWCC, ability to pass a police check
  • Certificate III or willingness to enroll in Community Services or Employment Services.

What we offer:

  • An opportunity to make a meaningful impact in the community.
  • Competitive salary and benefits package.
  • ongoing professional development and training

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