Administrator - Service Operations

4 days ago

Karratha, Australia WesTrac Full time $104,000 - $130,878 per year

Posted Date: 9 Sept 2025

Location:Karratha, WA, AU, 6714

Reporting into Branch Supervisor, the Branch Administrator will join our team on a Full-time basis at our Karratha Branch. This role is responsible for processing purchase requisitions, overseeing the end-to-end procurement process, managing time capture reporting, and coordinating the mobilisation of technicians to and from sites in alignment with their rosters.

This role is not FIFO, the successful candidate must be based in Karratha or surrounds.

Roster: Monday – Friday, 8.5 Hours per day (including unpaid meal break)

Location: Karratha Branch, WA

What You'll Do:

  • Provide high-level administrative support to the designated area/store/team/branch
  • Coordinate team logistics, including rosters, training matrices, audits, and compliance
  • Manage site mobilisation requirements, ensuring accurate time-sheet entries and induction processes
  • Oversee work order administration, labour entries, purchase orders, and warranty processing
  • Maintain inventory control, including safety supplies (PPE), uniforms, and departmental stationery
  • Deliver exceptional customer service, liaising with internal and external stakeholders to ensure timely payments
  • Support additional tasks as required to assist various branches and locations

Skills & Experience:

  • Highly developed administrative skills with previous experience within a similar role
  • Excellent communication skills – interpersonal, written and verbal
  • Excellent customer service skills with the ability to build and maintain successful working relationships
  • Advanced computer literacy skills, previous SAP experience advantageous
  • High attention to detail with the ability to identify continuous improvement initiatives
  • Advanced time management, planning and organisational skills with the ability manage multiple priorities to meet objectives
  • Ability to work successfully within a team and autonomously

Our Benefits inclusive of but not limited to:

  • Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
  • Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
  • Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
  • Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 4611

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