Team Leader, Mail Services and Records Policy

Ongoing/Full-Time

VPSG5 - $113,022 - $136,747

About the Department

The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families, and helping to equip people with the skills and knowledge for a 21st century economy and society.

About the Division

The Assurance, Knowledge and Executive Services Division (AKESD) provides expert advice and support to the department through a range of portfolio, advisory and assurance services, including:

• internal audit, VAGO audits, School Council Financial Assurance program
• Cabinet and Parliament support, including board appointments
• Freedom of Information
• briefings and correspondence support
• the Departmental Liaison Unit
• privacy advice and support
• records and digital content management, SharePoint and copyright advice and support
• mail services.

The Knowledge Privacy and Records Branch within AKESD is responsible for leading the department's management of corporate knowledge, privacy, intellectual property, and records. This accountability includes leading and supporting departmental compliance with relevant legislation and standards.

About the Role

Team Leader, Mail Services and Records Policy, leads the delivery of mail and courier services for the Department of Education and provides contemporary, authoritative records management policy and compliance advice.

The role is responsible for:

• overseeing mail services operations
• managing procurement activities in accordance with relevant procurement policies
• providing contemporary expert advice on records management policy, practice and compliance, including development of policy and guidance materials
• developing and maintaining productive stakeholder relationships with departmental and sector stakeholders
• supporting the continuous improvement of the Department's records retention, storage and disposal processes
• providing key strategic and operational support to the Manager, Records and Mail Services.

The role requires a comprehensive understanding of, and experience in, applying the Public Records Act 1973 and related Public Record Office Victoria (PROV) Standards in a large and complex organisation.

Key Attributes

• Working collaboratively
• Critical thinking and problem solving
• Effective communication skills

Desirable Qualifications and Experience

Essential:

• Records management policy and compliance expertise
• Team leadership experience

Desirable:

• Knowledge of procurement practices in a government environment

How to apply

Click Apply Now to submit your CV and a cover letter outlining the skills, capabilities and experiences that you would bring to this role.

Further Information

For more details regarding this position please see attached position description.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at

For further information pertaining to the role, please contact Kate Sullivan - Manager, Records and Mail Services via or

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 28 October 2025