Receptionist

7 days ago

Mackay, Queensland, Australia Brown & Bird Full time $104,000 - $130,878 per year

We have an exciting opportunity for you to thrive as a Receptionist in Mackay, Queensland. Join our dynamic team and be part of a company that values your expertise.

WHAT WE ARE LOOKING FOR:

Brown and Bird are seeking an enthusiastic person for our front office to provide high quality customer service to our clients and assistance to our team.

We are looking for someone that is able to work full time, thrives in customer service, displays initiative, has a people centric approach and would like to utilise their skills gained from working within an administration environment.

ABOUT THE ROLE:

Day to day, you will be working with a hardworking but fun team of professionals - Partners, Accountants, and others within the administration team.

In addition, you will take ownership of complex client support administration tasks, some of which are outlined below:

  • Welcoming clients with professionalism and warmth
  • Managing appointments, client records and firm communications
  • Supporting the team with administrative tasks to maintain efficient firm operations
  • Managing front office phones and emails, including client contact and inquiries
  • Processing and filing client data/correspondence
  • Handling of incoming and outgoing mail

KEY SELECTION CRITERIA:

Our ideal candidate will have:

  • Previous reception/customer service experience
  • Excellent verbal communication skills and professional presentation
  • Proficiency in Microsoft Office package
  • The ability to answer multiple telephone lines with a professional manner
  • Strong attention to detail and the ability to work accurately under pressure
  • Ability to prioritise tasks, work independently and as part of a team, providing support where required
  • Familiarity with office equipment and procedures

We offer the following in our office:

  • 2:00pm finish every Friday
  • Three days bonus leave over Christmas
  • Room to showcase your skills and grow the role
  • Supportive management team and peer group
  • Training both on-the-job and within the profession
  • Structured annual salary review
  • A culture that makes work enjoyable
  • Salary that reflects your true worth

The position requires a high standard of customer service. The candidate must be able to handle a multitude of tasks while maintaining a professional manner with clients. If you are ready to take the next step in your career and possess the necessary skills and experience, we encourage you to apply.

Check us out at

Please apply online or send your resume to 

Applications close Monday 6th October 2025.

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