Technical Support Analyst

Job Description
Why join DXC Technology?
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at 

At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients. Be a part of a strategic Microsoft partnership that provides you with opportunities to deepen your expertise and work at the cutting-edge of technology.

What You Will Be Doing
This role is Adelaide based and onsite (client site) a minimum of 2 days per week. This is a Technical support role working with the company's finance and supply chain application. This is a fantastic opportunity to join a close-knit team, with a brilliant end customer environment. If you are eager to grow your career and expand your systems knowledge in a hybrid work environment, this could be the perfect role for you

What Will Keep You Busy

• Collaborate with the software development team to design, code, and test software solutions, with a focus on developing and maintaining critical components
• Work with senior team members to meet project requirements and deadlines, actively participating in design and code reviews
• Contribute to troubleshooting and problem-solving in software development, diagnosing and resolving complex technical issues
• Participate in the development and documentation of software requirements and specifications
• Debug and resolve complex production issues, working closely with senior engineers and support teams
• Stay updated on emerging technologies and best practices, researching and proposing innovative solutions
• Assist in mentoring and guiding junior team members, sharing knowledge and expertise
• Take ownership of challenging technical tasks and collaborate on architectural decisions

The Skills You Will Bring

• Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience
• Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role years of relevant software engineering experience
• Proficiency in 1 or more software languages and development methodologies
• Proficiency in coding and debugging complex software components
• Familiarity with software development practices and methodologies
• Strong problem-solving and analytical skills
• Effective communication and teamwork abilities
• Eagerness to learn and adapt to challenging technical tasks

Essential

• Require experience in Hitachi Ellipse V9 ERP, preferably in the Utilities sector (Water & Waste Management) however all other sectors including private considered
• Minimum 3 years as a System Administrator and Developer on a highly customized Ellipse site with integrations to multiple systems
• Focus on Procurement and Finance modules
• Ellipse MSO Connector / Excel VBA
• Ellipse Configuration - System and District configuration, Preferences, Tables Configuration
• Ellipse System Administration (Security, Batch, Overnight, Audit)

A combination of programming technical skills is desirable: RDL/ Connector Excel VBA /Oracle SQL/ Jasper/Groovy-Java, amongst them RDL is essential

Desirable

• Banking interface support experience
• ATO interface support experience
• Ivalua or similar Source to Contract application support experience

Your working environment
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Our Culture And Benefits
DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

• Extensive resources to support your onboarding and continual development including DXC University
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
• More time to do the things you love with flexible leave options, including purchased leave
• Take time to give back with charitable and emergency services volunteer days
• Well-being matters to us and our Employee Assistance Program is there to support you and your family
• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

We are an Equal Opportunity Employer
DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the 'bring your whole-self to work' philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available
here
.