Managing Director, Head of Product, Global Payment Solutions, Australia

2 weeks ago


Sydney, New South Wales, Australia Bank of America Full time $200,000 - $250,000 per year

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us

Job Description:
We are seeking an experienced and strategic Head of Product, Australia, for our Global Payments Solutions (GPS) business. This leadership role will be responsible for driving the vision, strategy, and execution of our transaction banking products. The ideal candidate will possess deep industry knowledge, have established regulator connectivity, a risk and compliance mindset, commercial and client experience, and the ability to lead a cross-functional team to deliver innovative solutions.

Key Responsibilities & Accountabilities:

  • Product Strategy: Develop and execute a comprehensive product strategy for transaction banking products, aligning with the overall business objectives and market trends.
  • Innovate products and solutions to enhance offering to client and support overall growth of Australia business, collaborating with key Leaders in Global Markets, Investment Banking and Compliance to develop impactful outcomes.
  • Team Development: Lead and mentor a high-performing product team, fostering a culture of innovation and continuous improvement.
  • Regulatory Compliance: Ensure all products comply with relevant regulations and industry standards.
  • Cross-Functional Leadership: Collaborate with various teams locally, regionally, and globally; including product, technology, operations, sales, and risk & compliance, to ensure successful product development and ongoing management of the product portfolio.
  • Customer Engagement: Engage with clients and stakeholders to gather feedback, understand customer needs, and drive product improvements.
  • Support the creation of sales training and marketing materials to educate clients and internal teams on product capabilities.
  • Market Analysis: Conduct thorough market research and competitive analysis to identify opportunities for new product development and enhancements to existing offerings.
  • Oversee the GPS product set and maintain financial responsibility, including accountability for Profit and Loss activities such as revenue, profit margins, etc.
  • Performance Monitoring: Establish KPIs to measure product performance and success, making data-driven decisions to enhance product offerings.

To be successful in the role you will need:

  • Proven collaboration focused leadership experience gained within Transaction Banking or related division within Banking or equivalent organization.
  • Demonstrable years of experience in product management, with a focus on transaction banking or related financial services.
  • Deep understanding of transaction banking services, including payments, cash management, and trade finance and the regulatory landscape in which they exist and operate.
  • Strategic, collaborative mindset with a focus on customer outcomes, compliance, operational excellence, and commercial performance.
  • Innovative and creative with a proven track record of successfully launching and managing forward looking, solution focused banking products.
  • Ability to navigate complex regulatory environments and manage risk effectively.
  • Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
  • Demonstrated leadership abilities and experience in managing cross-functional teams.


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