Associate Director, Performance and Culture

1 week ago


Sydney, New South Wales, Australia Optus Full time $120,000 - $180,000 per year

As the Associate Director - Performance and Culture, you'll be at the forefront of shaping how we manage performance, build capability, and foster a thriving, customer-first culture across the organisation.

This role partners closely with People & Culture and senior leaders across Optus to embed a risk-aware mindset, drive accountability, and support our people to grow and succeed.

In this role, you will

Lead the evolution of performance frameworks that drive clarity, accountability, and growth.

Build capability in goal setting, feedback, and coaching across teams and leaders.

Translate performance insights into actionable plans at both enterprise and business unit levels.

Develop and implement a customer-first culture roadmap aligned with strategic priorities.

Support the Risk and Compliance Academy with curated learning content and tools.

Champion values-based leadership and design initiatives that foster inclusion and psychological safety.

Embed the "Optus Ways of Working" across the employee lifecycle, refreshing tools and processes.

Collaborate with cross-functional teams to ensure alignment and impact across culture programs.

It starts with you

A strategic mindset with the ability to connect culture and performance initiatives to business outcomes.

Strong stakeholder management and influencing skills, with a track record of building trusted partnerships.

Expertise in learning and development, including designing and implementing impactful programs.

Confidence in using data and insights to inform decisions and measure impact.

Experience managing external vendors and leveraging digital learning solutions.

Ability to thrive in ambiguity and lead change in a dynamic, evolving environment.

A collaborative and pragmatic approach to partnering with senior leaders and P&C teams.

The good stuff …

3 days in the office, 2 days remote – with flexible hours to suit

Inclusive carer neutral paid Parental Leave of up to 16 weeks

Competitive leave including 2 'Connected Leave' days

All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'

Own your own growth by accessing an extensive online and facilitator led learning catalogue.

Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.

Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office

Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit

LI-HM1
  • Associate Director

    3 weeks ago


    Sydney, New South Wales, Australia Audit Office of New South Wales Full time

    OverviewAssociate Director - Financial AuditAre you ready for a career with impact? To work for an organisation that informs and challenges government to improve outcomes for citizens?Who are we?For over 200 years, the Auditor-General has assisted the Parliament of New South Wales to hold government accountable for its use of public resources.Recognised as a...

  • Performance Director

    3 weeks ago


    Sydney, New South Wales, Australia GroupM Full time

    OverviewDescription: Performance Director & Associate Director Roles (Implementation and Activation - Performance).About WPP & OpenDoor: At WPP, we're reinventing the future of creativity with an integrated offer of communications, experience, commerce and technology. OpenDoor is a unique integration of the best of WPP and Amazon, delivering cross-agency...

  • Performance Director

    3 weeks ago


    Sydney, New South Wales, Australia GroupM Full time

    Overview Description: Performance Director & Associate Director Roles (Implementation and Activation - Performance). About WPP & OpenDoor: At WPP, we're reinventing the future of creativity with an integrated offer of communications, experience, commerce and technology. OpenDoor is a unique integration of the best of WPP and Amazon, delivering...

  • Associe Director

    2 weeks ago


    Sydney, New South Wales, Australia at Full time

    Associate Director - Customer PartnershipsPassionate about client relationships and driving business growth? We're looking for an Associate Director - Customer Partnerships to grow revenue in our Key Accounts within the Financial Services and Consumer Markets.PageGroup has a Global Footprint of almost 8,000 recruiters, and the backing of a famously...

  • Associe Director

    2 weeks ago


    Sydney, New South Wales, Australia at Full time

    Associate Director - Customer PartnershipsPassionate about client relationships and driving business growth? We're looking for an Associate Director - Customer Partnerships to grow revenue in our Key Accounts within the Financial Services and Consumer Markets.PageGroup has a Global Footprint of almost 8,000 recruiters, and the backing of a famously...

  • Associate Director

    4 weeks ago


    Sydney, New South Wales, Australia Turner & Townsend Full time

    Overview Associate Director / Project Director - Education role at Turner & Townsend in Sydney.The position supports the Director of Project Management in driving growth and profitability of the business unit through leadership, client management and service delivery.Responsibilities Lead school pursuits and manage service excellence across all...

  • Associate Director

    3 weeks ago


    Sydney, New South Wales, Australia Assystem GmbH Full time

    Our project portfolio is ever-growing and our 'family feel' culture is stronger than ever – there has never been a more exciting time to join usA part of the European based Assystem Group, Logi Kal is a leading Asia Pacific consultancy specializing in PMO, Project Controls, Data Analytics, and Digital Solutions.We are a multi-award-winning business with...


  • Sydney, New South Wales, Australia Department Of Creative Industries, Tourism, Hospitality And Sport Full time

    Associate Director Talent & Executive Management Join to apply for the Associate Director Talent & Executive Management role at Department of Creative Industries, Tourism, Hospitality and Sport Associate Director Talent & Executive Management Join to apply for the Associate Director Talent & Executive Management role at Department of Creative Industries,...

  • Associate Director

    2 days ago


    Sydney, New South Wales, Australia Michael Page Full time $120,000 - $260,000 per year

    Passionate about client relationships and driving business growth? We're looking for an Associate Director - Customer Partnerships to grow revenue in our Key Accounts within the Financial Services and Consumer Markets.Client DetailsPageGroup has a Global Footprint of almost 8,000 recruiters, and the backing of a famously successful brand in the recruitment...

  • Associate Director

    4 weeks ago


    Sydney, New South Wales, Australia Assystem GmbH Full time

    Our project portfolio is ever-growing and our 'family feel' culture is stronger than ever – there has never been a more exciting time to join usA part of the European based Assystem Group, LogiKal is a leading Asia Pacific consultancy specializing in PMO, Project Controls, Data Analytics, and Digital Solutions. We are a multi-award-winning business with...