Medical Receptionist

Join our team within an exciting, growing company in a key role as an experienced administrator.
At our renowned Southside Cancer Care Clinic (SCCC), we are seeking a dedicated and experienced Administrator to join us immediately in a
permanent full time position, Monday to Friday inclusive.
There is also the opportunity for multiple positions, including in late 2025 / early 2026, so please apply if this is in line with your current situation.

This role will support our passionate and dynamic team in delivering high-quality cancer care services to the local community. As part of a patient-centric organisation, you will play a crucial role in ensuring smooth operations and exceptional care for our patients. This role reports directly to the Practice Manager.

What's Involved:
We are looking for an enthusiastic and motivated individual ideally with experience in oncology administration. In this collaborative environment, your responsibilities will include:

• Patient liaison
  : Welcoming patients, answering calls, managing correspondence, and scheduling appointments.
• Patient administration
  : Billing, accurate data entry in our e-management system (Mosaiq), and managing records.
• Liaising with hospitals, specialists, and allied health professionals.
• Supporting doctors, coordinating with nurses, and assisting allied health staff in delivering patient care.

Who You Are:

• Demonstrated ability to work with empathy and compassion.
• Demonstrated ability to multitask and learn new skills in a dynamic environment.
• Passionate about delivering outstanding customer service.
• Experience in a hospital or day hospital setting is desirable.
• Comfortable working in a collaborative team environment.

What You Bring:

• Experience in a medical practice or oncology setting is highly regarded.
• Familiarity with Medicare, DVA, and Private Health Insurance.
• Excellent organisational and time management skills.
• Strong verbal and written communication skills.
• Ability to use multiple software systems and proficient in Word and Excel.
• Knowledge of medical terminology.
• Ability to build and maintain strong relationships with key stakeholders.

What We Offer:

• Competitive salary and benefits package.
• 5 weeks of annual leave pro-rata
• A collaborative and supportive work environment, including monthly Lunch & Learns.
• Professional development opportunities.
• Annual Staff Conference and Staff Awards
• The chance to be part of a leading-edge cancer care centre.

How to Apply:
If this sounds like the role for you, please submit your resume, and ideally your cover letter, by selecting the APPLY button below.

About Cancer Care Associates:
Cancer Care Associates (CCA) is a leading oncology provider in Australia, committed to delivering integrated, evidence-based cancer care. Our multidisciplinary teams of Doctors, Nurses, and Technicians work together to provide personalized care, ensuring that patients receive rapid access to treatment. With expansion plans across New South Wales, including new centres in Taree, Moreton Bay and new development plans for Queensland which include our recently-opened Noosa site, we are committed to making cancer care accessible and affordable across both metropolitan and regional communities.

All applicants must comply with the relevant State Health Policy Directive, with immunisation and screening requirements based on role risk. CCA follows this to protect patients, staff, and visitors, especially immunocompromised individuals, from vaccine-preventable diseases.