Medical receptionist

About the role

This part-time Medical Receptionist role at Southern Vein and Cosmetic Centre in Miranda, NSW offers the opportunity to work within a dynamic and supportive healthcare environment. As a key member of the team, you will be responsible for providing exceptional administrative and customer service support to patients, healthcare providers, and other stakeholders.

What you'll be doing

1. Greeting and welcoming patients in a friendly and professional manner
2. Scheduling appointments and managing the patient booking system
3. Handling patient enquiries and providing information about the centre's services
4. Collecting patient information and maintaining accurate medical records
5. Processing payments and managing the financial aspects of the practice
6. Assisting with various administrative tasks as required
7. Collaborating with the clinical team to ensure a seamless patient experience

What we're looking for

1. Previous experience working as a medical receptionist or in a similar customer service role within the healthcare industry
2. Strong communication and interpersonal skills, with the ability to provide excellent customer service
3. Proficiency in medical terminology and the ability to maintain confidentiality of patient information
4. Excellent organisational and multitasking skills, with the ability to prioritise tasks and work efficiently

5. Familiarity with medical software and electronic health record systems, and particularly experience with Medical Director & Pracsoft.

6. A friendly, professional, and empathetic approach when interacting with patients

7. Competence & efficiency in all aspects of administrative work including paying invoices

8. Previous experience with medical dictation typing highly desired.

What we offer

At Southern Vein and Cosmetic Centre, we are small but highly energised team committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including flexible work arrangements to support work-life balance.

About us

Southern Vein and Cosmetic Centre is a well-established and respected ambulatory Phlebology clinic, specialising in the diagnosis and treatment of vein & lymphatic conditions and the provision of cosmetic services. With a team of highly skilled and experienced medical professionals, we are dedicated to delivering personalised, high-quality care to our patients.

We are located very close to Westfield Shopping Centre & Miranda train station.

If you are passionate about making a difference in the healthcare industry, we encourage you to apply for this exciting opportunity. Apply now to join our dynamic team