Reception Full-Time at The
4 days ago
We're looking for an enthusiastic, dependable and well-presented Reception & Administration team member to join us at The Yanchep Inn.
The Inn is currently experiencing significant growth, and this newly created role will play a central part in supporting our team as we expand.
This is a key position within the business and ideal for someone who wants to take ownership of their role and grow with us long-term.
About the Role
- Full-time: 5 days per week, 8:00am–4:00pm (set days off negotiated)
- Majority of weekends required
- Assist the opening manager from 8:00–10:00am until front-of-house staff arrive
- Own the reception and administration hub of the business
- Work closely with experienced managers and be part of a supportive, hands-on team
Key Responsibilities
- Greet and check guests in/out
- Answer phones and respond to emails
- Print daily housekeeping reports and assist with room allocation
- Enter bookings into RMS and manage restaurant bookings via NowBookIt
- Order stationery, cleaning, and housekeeping supplies
- Assist the manager with room checks when needed
- Help on wedding & function days — support bridal parties in the lead-up and on the day
- Maintain reception and office presentation
- Assist front-of-house during busy periods (e.g. making coffee, seating guests)
- Manage the members database and general administrative support
What We're Looking For
- Friendly, confident communicator with strong customer service skills
- Well presented, with pride in personal appearance
- Organised with excellent attention to detail
- Comfortable with booking and POS systems (experience with RMS and NowBookIt a bonus)
- Calm and professional in a fast-paced environment
- Reliable and available to work weekends as part of your regular roster
- Hospitality or admin experience is highly desirable
- A team player who's keen to grow and learn
Career Progression
This is a great opportunity to build a career in hospitality:
- Learn from a team of experienced managers
- Gain exposure to weddings and functions
- Develop skills in sales and event management
- Progress into higher-level roles if that's where you want to go
What We Offer
- Salary: $55,000 – $65,000 + super, based on experience
- A secure, long-term role in a heritage venue
- Supportive, hands-on team environment
- Training on RMS & NowBookIt
- Career development opportunities within the business
- A varied role — no two days look the same
Please note: This role is not suitable for sponsorship or casual applicants.
If this sounds like the role you've been after, we'd love to hear from you.
Send your resume and a short cover note to or drop in at the Inn.
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