
Workshop Controller
19 hours ago
About the role
Are you an experienced automotive Workshop Controller looking for an exciting new role? Lakes Hyundai in North Lakes, QLD is seeking a talented Workshop Controller to join their team. In this full-time position, you will be responsible for overseeing the efficient and effective operation of the workshop, ensuring customer satisfaction and maximising productivity.
What you'll be doing
- Manage the daily operations of the workshop, including scheduling, resource allocation and workflow
- Monitor technician productivity and ensure work is completed on time and to a high standard
- Liaise with customers to understand their needs and provide updates on the status of their vehicle
- Identify and implement process improvements to enhance workshop efficiency
- Ensure compliance with all relevant health, safety and environmental regulations
- Provide leadership and mentorship to the workshop team
- Collaborate with the sales and parts departments to optimise the customer experience
What we're looking for
- Extensive experience as an automotive Workshop Controller or similar senior role
- Strong technical knowledge of automotive systems and repair procedures
- Excellent communication and customer service skills
- Proven ability to lead and motivate a team
- Proficient in using workshop management software and other relevant tools
- Commitment to continuous improvement and enhancing workshop performance
- Passion for providing exceptional customer service
What we offer
At Lakes Hyundai, we are committed to creating a positive and supportive work environment for our employees. We offer a range of benefits, including competitive remuneration, opportunities for professional development, and a collaborative team culture. If you're ready to take the next step in your career, we'd love to hear from you.
About us
Lakes Hyundai is a leading Hyundai dealership in the North Lakes region, providing a wide range of new and used vehicles, as well as comprehensive repair and maintenance services. We pride ourselves on our commitment to customer satisfaction and our reputation for delivering exceptional service.
Apply now and join our talented team
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