Community Manager
1 week ago
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Job description
Posted Wednesday, 13 August 2025, 9:00 am
We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.
About The Location
Plantations Lifestyle NSW is located in Woolgoolga on the Mid North Coast, 20 minutes north of Coffs Harbour. We offer resort-style living for over 55s, nestled within peaceful surroundings and conveniently located close to
About The Role
We are currently recruiting a Community Manager to join our beautiful Woolgoolga lifestyle community. The Community Manager is responsible for the day to day management of the Community including asset enhancement, financial and people management, resident satisfaction, risk and legislative compliance as well as supporting the Sales Team in the sales of the Community.
Responsibilities
- Plan and deliver engaging community events, foster strong relationships with residents and stakeholders, and maintain confidentiality and professionalism in all interactions.
- Oversee the day-to-day presentation, maintenance, and compliance of the Community, ensuring high-quality services and a safe, welcoming environment for residents, staff, contractors, and visitors.
- Collaborate with Sales and Development teams to support home sales, resident interviews, and occupancy targets, including recommendations on buy-back opportunities.
- Manage budgets, financial reporting, and resident records while ensuring adherence to relevant legislation, lease documentation, and industry codes of practice.
- Lead and develop a high-performing team, ensure workforce planning and performance management, and maintain compliance with Workplace Health and Safety standards through regular audits and risk assessments.
About You
- Hold a current First Aid & CPR Certificate, and a valid 'C' class driver's licence.
- Bring proven experience in a similar role, with strong leadership, communication, time management, and problem-solving skills, along with sound knowledge of building and grounds maintenance.
- Demonstrate excellent administrative and financial management abilities, with the capacity to work independently and maintain high standards of documentation and compliance.
- Comfortable with occasional manual tasks such as lifting, cleaning, gardening, and using maintenance or kitchen equipment, while frequently moving around the site.
- Proactive in maintaining a safe work environment, using PPE when required, and contributing positively to a collaborative and resident-focused team culture.
Culture and Benefits
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.
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Mid North Coast, NSW, Australia,
Woolgoolga NSW 2456, Australia
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