Merchandising Coordinator

1 week ago


Sydney, New South Wales, Australia POP MART Full time $60,000 - $90,000 per year

About POP MART

Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.

For more information, please visit

and our
LinkedIn Career
page.

What to Expect:

POP MART is a fast-paced company with a young and multicultural team where you can expect to:

Gain valuable professional experience covering the entire retail life cycle

Have the opportunity to work with people from different countries and cultures in a collaborative environment

Receive structured customer service, retail operations, and product training

Be proactively involved in the company's growth

Benefits:

POP MART offers our employees:

  • A structured bonus/commission scheme in line with the company's and the individual's performance
  • Comprehensive training and development programs
  • Regular team social events
  • Paid rest breaks

The Role and Candidate:

As the Merchandising Coodinator for the Australia market, you will be at the heart of shaping the product experience in all current and future POP MART stores. Partnering closely with the APAC SCM team, you will have the opportunity to influence how our products reach customers, ensure every store reflects our brand's vision, and drive operational excellence. This role is perfect for someone who thrives on turning strategy into action, loves optimizing processes, and wants to play a pivotal role in the growth of POP MART in Australia.

Key Responsibilities:

  • Manage daily and weekly store replenishment orders based on sales trends, stock levels, and product priorities
  • Communicate with warehouse team to ensure accurate picking, packing and timely dispatch of store shipments
  • Liaise with store managers to confirm stock needs, delivery status, and resolve any discrepancies
  • Monitor in-transit stock and follow up on delays or issues proactively
  • Maintain accurate stock data across internal systems (NetSuite/Cegid) and ensure smooth replenishment flow
  • Support new store openings or promotional campaigns with tailored stock allocations
  • Assist in inventory investigations and reconciliation processes when needed
  • Generate reports on replenishment efficiency and suggest improvements where applicable

What You'll Bring:

  • 2–3 years of experience in replenishment, logistics coordination or retail operations
  • Strong communication skills to liaise with warehouse, store teams and internal departments
  • Excellent attention to detail and a hands-on mindset
  • Proficiency in Microsoft Excel (e.g. pivot tables, VLOOKUP, basic analysis)
  • Familiarity with inventory systems, NetSuite platforms is a plus
  • Ability to work in a fast-paced, dynamic retail environment
  • A proactive and solutions-driven attitude
  • Fluent in English (working language); Mandarin is a plus


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