Manager Performance, Business Intelligence and Improvement

About The Role:

Do you thrive on driving strategic outcomes, building high-performing teams, and using data to fuel organisational success? In this senior leadership role, you will spearhead the City of Charles Sturt's Performance, Business Intelligence and Improvement agenda.

You will lead a dynamic team that spans Continuous Improvement, the Project Management Office (PMO), and Business Intelligence (BI), with a strong mandate to innovate and embed data-led decision making across the organisation. Reporting to the CEO and working closely with the Executive Team and senior leaders, you'll play a pivotal role in supporting the delivery of capital and operating projects, aligning strategic goals with real-time performance insight, and supporting an organisation-wide focus on operational excellence and enhanced community outcomes.

This 3-year senior leadership contract - with a strong likelihood of renewal - offers long-term career opportunity and the chance to lead enduring strategic initiatives. Your satisfaction will be fuelled by the opportunity to make a meaningful impact by fostering collaboration, driving pragmatic efficiency, and shaping the future of services for our community.

About You:

• You have significant leadership experience in complex, multi-functional organisations.
• You bring deep expertise in continuous improvement, PMO / project governance, and business intelligence.
• You are a confident leader of people and culture, with a coaching mindset and a focus on building capability and collaboration.
• You have a strong grasp of data analytics and performance reporting, and their power to inform and transform.
• You are highly strategic, with a track record of delivering major initiatives and driving innovation.
• You are a dynamic communicator and relationship-builder, able to influence and align stakeholders at all levels.
• You bring strong knowledge of corporate governance, risk management, and change leadership.
• You are aligned with the values and vision of the City of Charles Sturt.
• You hold a tertiary qualification in business management, economics, commerce, mathematics, data science or a related field.

About Our Organisation:

The City of Charles Sturt is a vibrant community home to approximately 130,000 people across 105 different cultures. We champion unity in diversity and strive to reflect our community within our workforce - wherever you are from, you are home in the City of Charles Sturt.

We prioritise customer and employee experience and a supportive environment where everyone belongs. With over 500 employees, our people and our community "Means the World" to us which highlights the importance of our places, our people and our service to the community.

We work flexibly and support one another. Visit our careers page to explore the benefits of joining our team and talk to us about what flexibility works for you.

About Our Team:

As a member of the Executive Office Portfolio, you will report to and support the CEO. The team is responsible for delivering key corporate, strategic, and transformational initiatives across the organisation. It is committed to driving data-informed decision making, embedding continuous improvement, and ensuring the organisation remains agile, effective and community-focused. Meet our CEO and Executive Team: Our council | City of Charles Sturt

For further information about this vacancy, please view the attached position description.

Enquiries about this position may be made to the following:

Click 'Apply for this job' to submit your application for this vacancy by, 5:00pm Friday, 6 June 2025.

For further information about this vacancy, please view the attached position description.

Enquiries about this position may be made to Kerri-anne Rowntree, Executive Assistant to the CEO on ***.

• Manager Performance, Business Intelligence and Improvement