Administration

16 hours ago

Brisbane, Queensland, Australia Queensland Fertility Group Full time $50,000 - $80,000 per year

Queensland Fertility Group

Administration

Casual

Benefits

  • Join a safe & inclusive workplace; we have an active Ally Network & Diversity Council
  • Stay on top of your physical and mental health with the Virtus Wellness Program
  • Realise your career ambitions through our leadership development program
  • Take advantage of salary sacrifice options for vehicles

Principle Responsibility:

An Administration staff member is responsible for the administrative activities associated with Queensland Fertility Group Patient Support Services.

Administration staff ensure patients receive the highest standard of customer service, including in particular, the prompt and courteous communication (whether by telephone, face to face, or written) of accurate information whilst remaining non-judgmental and always maintaining strict patient confidentiality.

An Administration staff member will commit to a strong team working environment where workloads and shift coverage are equitably distributed and all staff are encouraged to exercise initiative, support strong functional relationships and open communication.

Administration staff provide the highest level of administrative support to any other department associated with the treatment of patients.

Skills & Experience

Obstetrics / Gynaecology / Fertility experience would be advantageous. Experience with Genie, Gentu or a similar software program is desirable.

Applicants also require:

  • o   Knowledge of IVF (desirable)

o   A high level of organisational, time management and problem-solving skills.

o   Excellent customer service skills.

o   High level of written and verbal communication skills.

High level of computer literacy.

About Us

Queensland Fertility Group (QFG) is the state's leading provider of Assisted Reproductive Services including IVF, with 11 clinics and embryology labs from Cairns to the Gold Coast, 40 specialist fertility doctors and 2 day hospitals.  We are part of Virtus Health, which is the market leader in Australia, Singapore, Denmark and Ireland and has a growing presence in the UK. Together, we help more than 5,000 people each year become parents.

If you are the right person for this role, please apply through seek including your current CV and a cover letter that addresses the above criteria.

Employer questions

Your application will include the following questions:

  • How many years' experience do you have as a medical receptionist?
  • Do you have customer service experience?
  • Which of the following statements best describes your right to work in Australia?

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