Desktop Technician

3 days ago

Melbourne, Victoria, Australia SOUTHERN NAZARENE UNIVERSITY Full time $60,000 - $80,000 per year

Job Details
Job Location:    Bethany Campus - Bethany, OK
Position Type:    Staff Full-Time
Education Level:    High School
Salary Range:    Undisclosed
Travel Percentage:    Up to 25%

Description

Full Time / Hourly / Non-Exempt

WORK SCHEDULE

Monday through Friday 8:00 am to 5:00 pm

JOB SUMMARY

An IT Support Desktop Technician is responsible for delivering technical assistance to SNU students and SNU employees encountering computer-related issues.  Key duties encompass installing and configuring computer hardware and software, providing both remote and onsite support, troubleshooting and resolving technical problems, and maintain comprehensive technical documentation.  This role necessitates a robust understanding of computer networks, operating systems, and related technological concepts.  Customer services and problems-solving skills are essential, as IT Support Desktop Technicians frequently need to convey technical information to individuals without a technical background.

 RESPONSIBILITIES

Essential Functions:

Provide phone and desktop support, including hardware and software installation, configuration, and troubleshooting. Assist users with password management, printing, and email-related issues. Install applications and assign user permissions as required. Set up hardware and software for special events. Maintain proficiency in Windows and macOS operating systems. Demonstrate Working knowledge of Active Directory, Gmail, and Microsoft Office Research and troubleshoot software-related issues effectively. Communicate clearly and professionally across all levels and departments with the University. Foster and maintain positive interpersonal relationships. Work independently with minimal supervision. Deliver high-quality customer service. Perform additional duties as assignedQualifications

Required Qualifications:

  • Southern Nazarene University is an expression of the Church of the Nazarene. According to SNU policy, all faculty and staff must profess faith in Jesus Christ, possess a strong personal Christian commitment and be committed to the SNU mission to make Christlike disciples through higher education in a Christ centered community.  
  • An understanding of the importance for diversity, inclusion and equity.
  • High school graduate
  • Minimum of two years of related work experience and/or relevant training
  • Possess strong verbal and written communication skills
  • Ability to prioritize multiple demands in fast paced work environment
  • Typing and spelling competency
  • Experience with various computer software applications
  • Data entry experience

Preferred Qualifications:

Some college coursework Experience in higher education

Supervision Received:

Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.

Supervision Exercised:

May be responsible for the coordination of work assignments for student employees.

Apply Online for this position at Southern Nazarene Careers

Benefits

Generous benefit structure including family health insurance plan (shared cost), long term disability, dental insurance, group life insurance, retirement matching, tuition remission, vacation, sick leave, personal days, and holidays. 

  • IT Technician

    2 weeks ago

    Melbourne, Victoria, Australia Craig Watson Full time $104,000 - $130,878 per year

    About the RoleWe're a boutique-style MSP based in Cheltenham, and we're growing fast. That means we're on the lookout for an IT Technician to join our warm, skilled, and small-but-mighty team. If you've got 2–5 years' experience in IT support, love problem-solving, and want a role that offers both technical variety and genuine work-life balance, this...

  • ICT Support Technician

    2 weeks ago

    Melbourne, Victoria, Australia Jayco Corporation Pty Ltd Full time $60,000 - $80,000 per year

    Jayco is based in Dandenong South and is the largest manufacturer of Recreational Vehicles in Australasia. We currently employ over 800 people with over 180 desktop users and over 300 network devices. We are currently in need of a skilled IT Support Technician to join our busy ICT team.Jayco operates on a 9-day fortnight working arrangement. This means...

  • Support Technician

    2 weeks ago

    Melbourne, Victoria, Australia First Focus Full time

    You've been grinding remote tickets for years.You've mastered the queue.You've soloed Exchange.You've tanked Azure outages and DPS'd your way through AD forests.Now it's time to squad up with a team that backs your skills, feeds your curiosity, and actually makes work fun. We're First Focus—Australia's top MSP (Cloud Tango says so, 8 years running). With...

  • IT Support Technician

    5 days ago

    Melbourne, Victoria, Australia B&H Worldwide Full time $60,000 - $90,000 per year

    About B&H WorldwideThe Global Institute of Logistics has named B&H Worldwide as the worlds Best in Class Global Aerospace Logistics Company. As the benchmark independent freight forwarder in the global aerospace logistics space, our vision is to be the most respected, valued, passionate and entrusted leader in global aerospace logistics. We aim to provide...

  • IT Support Technician

    5 days ago

    Melbourne, Victoria, Australia BH Worldwide Full time $60,000 - $90,000 per year

    About B&H WorldwideThe Global Institute of Logistics has named B&H Worldwide as the world's Best in Class Global Aerospace Logistics Company. As the benchmark independent freight forwarder in the global aerospace logistics space, our vision is to be the most respected, valued, passionate and entrusted leader in global aerospace logistics. We aim to provide...

  • Service Desk Technician VIC

    2 weeks ago

    Melbourne, Victoria, Australia alltasksIT Full time $60,000 - $90,000 per year

    alltasksIT is excited to search for a highly motivated Service Desk Technician to join our VIC Team to assist in supporting our growing client base. Your excellent technical skills and unparalleled written and verbal communication skills are second only to your ability to work out problems with easealltasksIT is a highly successful privately owned IT...

  • Onsite Technician

    2 weeks ago

    Melbourne, Victoria, Australia Fujitsu Full time $90,000 - $120,000 per year

    We Are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.About the RoleEast Sale, Victoria LocationAGSVA...

  • IT Support Technician

    5 days ago

    Melbourne, Victoria, Australia Urbis Full time $60,000 - $120,000 per year

    Who we are:Urbis is people focussed, and we want the best for our team, our clients, and our communities. We are a community of passionate problem solvers, sought out by clients for our fresh thinking and approach to their city-shaping projects. Our mission is to help create meaningful, sustainable cities & communities.Urbis is an employer of choice for...

  • IT Support Technician

    5 days ago

    Melbourne, Victoria, Australia Urbis Ltd Full time $60,000 - $90,000 per year

    Who we are:Urbis is people focussed, and we want the best for our team, our clients, and our communities. We are a community of passionate problem solvers, sought out by clients for our fresh thinking and approach to their city-shaping projects. Our mission is to help create meaningful, sustainable cities & communities.Urbis is an employer of choice for...

  • Information Technology Service Desk

    2 weeks ago

    Melbourne, Victoria, Australia Gallant Collective Full time $104,000 - $130,878 per year

    About the Role:We are seeking an experienced IT Help Desk Technician to join our clients team on a short-term contract basis, with the possibility of extension. This role involves providing support for a variety of IT-related issues, with a focus on ensuring seamless service for employees and teams. You'll play a vital role in troubleshooting, managing...