Experienced NDIS Support Coordination/Psychosocial Recovery Coach

• Join an organisation that values and supports your family life and work life balance.
• Part time hybrid role – choose your own days and hours
• Be part of an inclusive team that supports your growth, offers learning opportunities, and fosters the collaboration you need to excel.

The Opportunity

Support Pathways is a dynamic organisation offering a holistic approach to disability support, providing Psychology, Occupational Therapy, Support Work and Support Coordination services to participants across Victoria.

We are seeking an experienced and motivated NDIS Support Coordinator to join our client's team.

This position will work closely with NDIS participants, their families, and other service providers to ensure the effective implementation of NDIS plans. The goal of this position will be to build participant capacity, enhance independence, and support them in achieving their goals through coordinated and tailored services.

This is a part time position with a minimum of 24 hours per week, with capacity to increase hours up to 38 per week as required.

The Role

As the Experienced NDIS Support Coordination/Psychosocial Recovery Coach, you will:

• Coordinate and manage the implementation of NDIS plans, ensuring participants receive the services and supports they need.
• Build and maintain strong relationships with participants, service providers, and community organisations.
• Monitor and review participant progress, adjusting plans and supports as needed to meet changing goals and needs.
• Provide participants with information, advice, and support to navigate the NDIS system.
• Assist in resolving any issues or barriers participants may encounter in accessing services.
• Maintain accurate and up-to-date records of participant interactions, progress, and service delivery.
• Ensure compliance with NDIS guidelines, safeguarding participant rights and maintaining the highest standards of care.
• Monitor and schedule Support Team Meetings.

The Best Bits

• Part time hybrid role: choose your own days and hours. As our client expands, so too will your hours
• Family-Friendly: Join an organisation that values and supports your family life and work-life balance.
• Flexible Work: Hybrid work, balance your professional and personal commitments.

About You

To be successful in this position, our ideal candidate:

• Minimum of 12 months' experience as an NDIS Support Coordinator.
• Comprehensive understanding of the NDIS framework, including NDIS principles, standards, and the Code of Conduct.
• Relevant qualifications in Disability, Social Work, Community Services, or a related field.
• Familiarity with Halaxy or similar practice management software is highly desirable.
• Is proficient in all Microsoft Office applications; experience with Xero is highly regarded.
• Knowledge of Flowlogic (or similar case management software) will be highly regarded.
• Currently holds, or is willing to obtain, a NDIS Screening Check, Police Check, CPR certificate, First Aid certificate and Working With Children Check (WWCC).

Please note: we will facilitate these checks through the recruitment process, if required.

The Essentials

• Proven experience coordinating complex cases, particularly with participants who have psychosocial disabilities or complex medical conditions.
• Strong interpersonal and communication skills, with the ability to build rapport and work effectively with participants, families, and service providers.
• Excellent organisational and time management skills, with the ability to prioritise tasks and manage multiple participants simultaneously.
• High attention to detail and accuracy.
• Able to work independently and collaboratively within a team.

If you're passionate about this opportunity but don't meet every single criterion, we still encourage you to apply.

We value progression over perfectionism, and so if you're open about your strengths and weaknesses, and prepared to challenge yourself, we'd love to hear why you believe you're the best choice.

To Apply

All applications must be lodged online by clicking on the 'apply now' button. Please include your full resume and a cover letter clearly addressing the essential criteria.

For more information or a copy of the position description, please contact Jemma at

This role requires that a person has the right to live and work in Australia. Applications close 16/12/2025.

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Due to a high volume of applications, there may be a delay in hearing from us. Please apply via the "Apply" button, and once submitted, keep an eye on your emails for further updates.