Learning And Development Specialist

The Australian Motoring Services (AMS) Group provides the most trusted brands in Australia with end-to-end solutions – from automotive batteries, roadside assistance and EV charging networks to travel and rewards solutions. We're the team that keeps people and businesses moving safely. And we're backed by the Mobility Clubs of Australia (NRMA, RACV, RACQ, RAA, RAC and RACT).

The mobility sector is a dynamic and fast-evolving market sector. With innovation in the automotive and energy storage spaces, the AMS Group through its businesses – Assist Australia, ChargeFox, and Club Assist – is leading the charge in this exciting market.

From keeping people on the move to creating a sustainable future for all, your work across the AMS Group matters. We're innovating, growing and driving positive change for our partners and customers.

We are seeking an experienced and proactive Learning and Development Specialist to join our dynamic team. This role will report to the Head of Organisation Development and is responsible for growing the skills and capability of our people. You will design, deliver and support training initiatives that help our people succeed.

This is a part-time role working up to 4 days a week.

Key Responsibilities

• Design and facilitation -
  Support the design and delivery of engaging learning programs, workshops, and resources across AMS. Facilitate learning sessions (in-person and virtual) to build capability across leadership, professional development, and compliance areas. Contribute to the development of induction and onboarding programs that give new team members a great start at AMS. Assist with creating learning content such as presentations, guides, and e-learning modules.
• Learning coordination -
  Support with managing learning calendars and support the smooth delivery of programs and events. Provide logistical and administrative support for learning initiatives (e.g. scheduling, communications, participant materials). Partner with stakeholders to gather feedback and continuously improve learning experiences.
• Learning systems & tools -
  Support the maintenance of the online learning platform (Cornerstone LMS), including uploading content, monitoring completions, and responding to user queries. Use systems and data to help track learning activity and measure effectiveness of programs.
• Organisational development support -
  Support with initiatives such as capability building, engagement surveys, and diversity, equity, and inclusion activities. Assist in the rollout of psychometric tools used in coaching and team development.

To thrive in this role you will need:

• Experience in Learning & Development, Organisational Development, or Instructional Design.
• Strong interest and ability in facilitation and designing engaging learning experiences..
• Familiarity with different training methods (classroom, virtual, e-learning).
• Experience with LMS platforms (Cornerstone preferred)
• Excellent communication skills - able to engage participants and build strong working relationships with stakeholders.
• To be highly organised, with the ability to manage multiple tasks and deadlines.

Desired Attributes:

• Adaptability:
  Ability to thrive in a fast-paced, constantly evolving learning landscape. Together with a can-do attitude to roll up their sleeves when required.
• Stakeholder-Focused:
  Strong stakeholder-facing skills with a passion for delivering exceptional learning experiences.

As an AMS Employee you will enjoy the following benefits:

• Insurance discounts (up to 50%)
• RACV resort discounts
• EV charging credit
• Two days volunteering leave
• Me day (one per year)
• CU Health as our holistic health and wellbeing benefit.

Application Instructions:
Interested candidates are encouraged to submit their resume and cover letter, highlighting their relevant experience