Learning & Development Manager - Insurance

3 days ago

Melbourne, Victoria, Australia Robert Half Full time $120,000 - $180,000 per year

The Company

Our client is one of Australia's leading superannuation funds, situated in a gorgeous open plan office in the CBD with a hybrid model offered. They are developing an in-department Training function for their Insurance branch, to ensure continuous development opportunities for employees and service excellence is provided to members.

The Role

Reporting to the Senior Manager, Insurance Delivery & Performance, this is a newly created role looking for a strategic, innovative and hands on L&D professional, who can utilise their existing technical knowledge within Superannuation, Insurance, Claims and/or Underwriting to enhance department performance. You will have one direct report - an experienced Training Specialist, to support with the delivery.

This role is Monday-Friday, 60% in office, 40% from home per week.

Duties

  • Identify group and individual training needs and opportunities on an ongoing basis, through various gap analysis and feedback methods
  • Design, develop and deliver best practice, role-based training plans
  • Develop and deliver or coordinate the delivery of group training in line with strategic objectives to create consistent, effective and efficient insurance related interactions
  • Implement effective learning methodologies, such as e-learning, classroom training, workshops, and coaching, to meet the diverse learning styles of team members
  • Lead a Training Specialist who deliver training and coaching to ensure consistency with the structured training plan and its objectives.
  • Analyse the effectiveness of training programs and review delivered training programs, themes, observations and areas for improvement

Your Profile

To be a successful candidate you must have:

  • Previous experience in a senior Training/Learning & Development role, with a focus on strategy, assessment and through to delivery, ideally within Superannuation - essential
  • Previous experience & strong knowledge base within either Superannuation, Insurance, Claims and/or Underwriting - highly desirable
  • Proven management or leadership expertise with at least one direct report

Culture & Benefits

  • Work for an industry leader
  • Take ownership of an internal function and develop it end to end
  • Hybrid working model offered
  • Attractive additional leave entitlements offered

Apply Today

Please send your resume by clicking on the apply button.

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