Operations Manager

Plus Studio is an award-winning master planning, architecture, interior design and visualisation practice with studios in major cities across both Australia and New Zealand. Founded over 20 years ago, we have built our brand on the success and achievements of our team who collectively have delivered a portfolio of work internationally that celebrates design excellence, ingenuity, and innovation. Led by our expert directors who live and breathe architecture and design, our team are a tight-knit, creative and collaborative group who appreciate quality design and take pride in their work.

Our Sydney Studio has seen remarkable growth in recent years and continues to go from strength to strength, delivering key projects across metropolitan Sydney and beyond. As a collective of enthusiastic and talented architects, designers and interior designers we are delivering some of Australia's most significant and landmark projects for a range of high-profile clientele. Our work includes collaborations with internationally acclaimed architects and design houses.

We are currently looking for a warm and energetic individual to join us as an Operations Manager. As an essential member of our team, you will be responsible for fostering a positive office environment and providing exceptional support to a group of creative professionals. The ideal candidate will have a versatile skillset, with the ability to work independently and possess outstanding organisational abilities, along with a strong eye for detail.

Position objectives:

• Provide high-level, proactive and efficient administrative support to four busy Directors on a day-to-day basis to increase their productivity: exercising discretion, judgement, initiative, and confidentiality to support their achievement of the organisation's objectives.
• Perform a range of executive support tasks such as meeting coordination, event management and reporting.
• Establish and maintain constructive working relationships with key internal and external stakeholders relevant to this position including active participation, collaboration, cooperation and meeting attendance across the organisation.
• Human Resourcing – recruitment, onboarding of new staff, day-to-day management.
• People & Culture – foster a positive work environment, develop ESG action plans and committees and facilitate engagement.
• Financial – monthly invoicing, monitoring budgets, maintaining financial forecasting and assisting in chasing aged receivables.

The ideal candidate will have:

• Exceptional written and oral communication skills, and a professional manner.
• Proven ability to maintain confidentiality, exercise discretion, and use tact in all situations.
• Highly developed time management and organizational skills, with the ability to effectively prioritize tasks.
• Demonstrated capacity to work independently and take initiative, as well as develop and implement improved processes and procedures.
• Ability to handle day-to-day tasks with flexibility and adaptability.
• Proven ability to work well under pressure, manage competing demands, and effectively manage workloads.
• Skilled in exercising sound judgement, taking ownership of responsibilities, and communicating effectively with stakeholders.
• Experience in cultivating strong professional relationships, building networks, and promoting a collaborative and high-performance culture.

Desirable but not essential:

• Previous experience in a similar Office Management /Personal Assistant / Administrative Support roles.
• Experience in Human Resources, People & Culture and ESG highly desirable.
• Experience in Marketing and Bids Coordination, with some graphic design experience highly desirable
• Competency in using Microsoft Office Suite, Microsoft Outlook, Adobe Acrobat, and some competency in Photoshop and InDesign preferable but not essential

Qualifications:

• Post-secondary qualification or equivalent and a combination of relevant experience and training.

What's in it for you?

• The opportunity to be part of a national, award-winning firm of designers, passionate about producing great architecture.
• A supportive and diverse workplace that values long-term staff growth through training, mentoring and exposure to different project typologies and phases.
• A lively office culture that is inclusive & social, with a range of activities, events and initiatives designed to make sure you have fun
• A centrally located CBD studio, close to public transport and city amenities.
• Flexible Working Arrangements, including workdays that recognise that you may want to work earlier or later.

• Explore our industry-leading Staff Benefits programme, organised along the following pillars:

• Growth: Empowering our people with ongoing investment and development, supporting professional growth and learning

• Balance: Providing support in all areas of life, from wellness and everyday support to paid parental leave.

• Connection: Focused on building relationships internally & externally to extend your network and influence.

At Plus, we believe in finding great talent and working with you towards your professional goals. We offer a supportive and inclusive work environment, competitive salary package and opportunities for career growth and development. If you're still reading and would like the chance to join our team, please send us an application.

You must have full working rights in Australia to be considered for this role.

Your application should include:

• CV and cover letter outlining your motivation to work for us and why you think you would be a great fit.
• Your expected salary and start date
• Nominated professional referees & contact details

Your application should include:

- Cover letter outlining your motivation to work for Plus Studio

- Your CV outlining your experience as an interior designer

- A snapshot of your portfolio

- Your rights to work in Australia

Please note:

- Remuneration will be discussed at the interview and will be commensurate with experience.

- Due to the high volume of applicants, we will only be in touch should your application be of interest.

- We do not accept applications from agencies.

- This role is only available for those with full working rights in Australia. 

If this sounds like the role for you, we'd love to hear from you – please email your application to