Quality Control Officer/Production Manager

ABOUT DRIVE GROUP AUSTRALIA

As a growing national business, Drive Group Australia believes performance and success begins with fixing every vehicle to a high quality and safe standard. These quality standards are backed by our day-to-day commitment to provide excellent customer care and service. Drive Group Australia truly represents the adage "one stop shop solution", with our range of services covering the entire gamut of motor vehicle accident repairs, including: drive and non-drive repair solutions, direct insured, third party claims, fleet operators and FMO's.

WORKING WITH US

At Drive Group, we believe our people are the key to our success and offer a wide range of benefits to show our appreciation, including:

• 'ME' Day: A paid day off on your birthday so you can celebrate however you'd like
• Wellbeing Program: Your wellbeing is important to us, and we offer you and your immediate family members to utilise our Employee Assistance Program which provides access to free, confidential counselling and support whenever its needed.
• Reward and Recognition: Take part in site-initiated incentives, including BBQ lunches, team dinners and events, and company-wide recognition programs, such as quarterly awards for our best performers, and more.
• Discounts: Enjoy discounts on insurance and a variety of handy household items.
• Everyday Savings: Save on everyday expenses with access to discounted movie vouchers, retail gift cards, petrol and grocery gift cards, and more
• Training: We provide training with I-CAR and other providers to upskill our teams and ensure they're equipped with the latest knowledge of our industry.
• Stability and Flexibility: This is a full-time permanent role offering job security and flexibility.
• Career Development: As we are growing at a rapid rate and promote from within, opportunities for career progression are bountiful.
• Bonus Programs: Such as our Refer A Friend Program, where you will receive up to $5000 for recommending a friend to come and work with us.
• Equal Opportunity: Drive Group is an equal opportunity employer. Joining our team means joining a company that prioritises the health, safety and wellbeing of its people and fosters a culture of respect, inclusivity, and safety.

ABOUT THE ROLE

We are currently recruiting for an experienced Quality Control Officer/Production Manager to join the team in Truganina site. In this role, you will be responsible for multiple checks throughout the repair process and final inspection prior to delivery and return of vehicle to customer. Your daily tasks will include:

• Perform final inspections on all vehicles ensuring all repairs are carried out to manufactures specifications and warranty provisions.
• Carry out road tests and sensor tests where required.
• Access body shell complaints under consideration of the manufacturer's specifications and warranty provisions.
• Throughout the day you might be responsible for organising the workshop workflow to achieve quality repairs completed in scope within timeframe.

ABOUT YOU

To be successful in this role, you will have:

• Previous experience in a similar role in the Automotive Industry is highly desirable.
• Attention to detail, provide a high level of customer service, communication, and interpersonal skills being able to deal professionally with insurers, customers, and team members.
• Ability to work in face paced environment and achieve service outcomes.
• Ability to coach and mentor employees whilst driving engagement and culture.
• Appropriate Australian Working Rights.
• Valid Driver's Licence

Does this sound like you? Apply now Alternatively, you can email your resume and details to and a member of our team will be in touch.