Quality Control Co-ordinator

The Role

Based primary at our Distribution Centre in Truganina, with ad hoc days based at our Support Office in Malvern, we have a fantastic opportunity for an experienced and detail-oriented
Quality Control Co-ordinator
to join the GAZMAN team

As the Quality Control Co-ordinator, you will collaborate closely with the product teams at Support Office to conduct detailed inspections of incoming bulk shipments, maintaining accurate documentation, supporting store-level issue resolution, and collaborating with both internal teams and external suppliers to ensure all products meet GAZMAN's quality and regulatory expectations.

Responsibilities will include but not limited to:

• Conduct detailed inspections of incoming shipments at the DC to ensure compliance with GAZMAN standards and approved samples
• Schedule and coordinate inspection activities with the DC, shipping, and production teams
• Clearly report inspection results and issues to the QA Manager in a timely manner
• Systematically maintain inspection records and documentation for traceability
• Visit stores periodically to assess product issues, conduct inspections, and collect faulty samples for further investigation
• Monitor and analyse faulty return reports and store feedback weekly to identify recurring quality issues
• Communicate directly with suppliers regarding quality concerns and recommend corrective and preventive actions
• Liaise with suppliers regarding product concerns and ensure resolution through follow-up actions
• Review AQL reports and lab test reports submitted by suppliers and provide timely feedback
• Track submission timelines for AQL inspections and test reports to ensure on-time delivery
• Liaise with store teams and customer care team to provide feedback on quality related concerns and retrieve faulty samples for investigation and root cause analysis
• Carry sealed samples from Support Office to DC regularly — own car required for transport between sites
• Support product and QA teams in troubleshooting quality issues and implementing improvements
• Ensure that all garments comply with GAZMAN quality standards and Australian regulations
• Assist in the ongoing improvement of QC procedures, supplier evaluation, and internal documentation

To be successful in this role you will have:

• Relevant tertiary or related qualifications
• Minimum 2–3 years hands-on experience in the garment industry, with exposure to both knit and woven categories, including accessories
• Strong understanding of garment construction, fabric types, and performance standards
• Familiarity with AQL inspection procedures and lab test report reviews
• Strong communication, documentation, and problem-solving skills
• High attention to detail with the ability to identify subtle quality issues
• Proven ability to multi-task and manage competing priorities effectively.
• Comfortability working in both Distribution centre and office environments
• Valid driver's licence and own vehicle required for inter-site travel
• Ability to work independently while maintaining effective cross-functional collaboration.
• A positive and proactive 'can do' attitude

We provide
:

• A competitive salary
• Free on-site parking
• Generous product allowance
• 50% clothing discount off all of our brands (GAZMAN, Perri Cutten, & Cable)
• The opportunity to build your career with a successful, established and trusted Australian brand
• A friendly, motivating and rewarding team environment, where achievements are recognised
• A highly supportive management team
• Opportunities to attend fantastic events throughout the year

About us

Austin Group is an established Australian owned and family run fashion retailer and wholesaler that includes some of Australia's most iconic menswear and womenswear brands. Our portfolio of brands include GAZMAN, Cable and Perri Cutten. We proudly operate over 130 retail stores in Australia and supply to over 150 wholesale locations throughout Australia and NZ.

Our Culture

Our collaborative approach aims to provide a family environment in which we do our best to ensure every interaction serves to build a truly personal relationship. We are authentic, go beyond the expected and are passionate about our brand and the customer experience we provide.

We are always on the search for passionate and energetic individuals who will be great brand ambassadors for our company and will join us on our journey as we grow and evolve this iconic Australian brand. Join us and love what you do. It makes for a great day at work

Employee testimonials

"I have had the privilege of working for GAZMAN for 11 ½ years now and absolutely love what I do. It's more than just a job for me it's about being part of a team that treats each other and their customers like family, it's about working for a company that places importance on quality, value for money and career progression, and It's also about being part of a team that encourages positivity, energy and fun in the workplace."
Belinda – VIC

"Working at Austin Group has been such a refreshing experience. From day one, I've felt like part of the team. It's a family-run business, and that sense of connection really comes through day-to-day. There's a great mix of collaboration, support, and trust - plus plenty of room to grow and try new things. It's fast-paced in the best way, and there's a real buzz knowing the work you do actually makes a difference."
Jamie - Merchandise Planning Manager

If you have a positive and enthusiastic attitude and are looking to join a highly dedicated and passionate team, please apply online through LinkedIn or email your application to

Due to the high amount of applications, only short-listed applicants will be contacted.

Winners of the Retailworld Employer of the Year – 2023