Float Attendant

FLOAT ATTENDANT– Clean. Calm. Charismatic. Creative. (Yes, all four)

Location: Redcliffe

Employment Type: Casual

City Cave Redcliffe is on the lookout for a superstar Float Attendant who isn't just a master of mops and magnesium—but also someone who shines in customer service, loves recommending wellness solutions, and brings a little creativity to the socials.

If you're the kind of person who:

• Loves creating peaceful spaces AND inspiring social media posts,
• Gets excited about helping people feel better AND confidently recommending services,
• And finds joy in both a sparkling floor AND a beautifully stocked tea station…

Then we'd love to meet you.

What You'll Be Doing:

• Delivering warm, attentive service from check-in to post-float glow
• Keeping float rooms, saunas, bathrooms, and shared spaces looking immaculate
• Following structured checklists, procedures, and hygiene protocols with care
• Building connections with guests and guiding them toward services that suit their wellness journey
• Creating engaging, on-brand content (Reels, Stories, TikToks—we're open to your ideas)
• Supporting with admin, linen, stock, and centre operations
• Contributing to team targets and KPIs related to guest satisfaction, service standards, and product/service recommendations

You'll Thrive in This Role If You:

• Love making people feel seen, cared for, and valued
• Are confident speaking with guests and guiding them through service options
• Take pride in presentation, cleanliness, and consistency
• Feel comfortable creating social content and sharing behind-the-scenes moments
• Are self-motivated, organised, and happy to work both solo and in a team
• Have flexible availability, including mornings, evenings, and weekends — we're open 7 days a week from 8:30am to 9:00pm.

This Role Might Not Be For You If:

• You avoid cleaning or struggle with routine tasks
• You're not comfortable having conversations or helping guests make decisions
• You don't use or enjoy social media
• You find feedback or goal-setting confronting
• You aren't able to commit to regular shifts or team meetings

Bonus Points If:

• You've worked in wellness, hospitality, or retail before
• You love creating content and know your way around Canva or Reels
• You're genuinely passionate about self-care and the wellness space

This is more than just a job – it's an opportunity to grow, connect, and make a real impact in people's wellness journeys.

Job Type: Casual

Pay: $30.35 – $45.24 per hour

Benefits:

• Employee discount

Experience:

• Customer service: 1 year (Preferred)

Licence/Certification:

• Driver Licence (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person