People & Culture Manager

People & Culture Manager

• Full Time

• Kensington Location

ABOUT US

Ngala are WA's Most Trusted Parenting Professionals, offering non-judgemental support and direction to help WA parents navigate challenges and build the skills needed to give their children the best start in life.

After more than 130 years of working across Western Australia, we remain committed to supporting children, parents, families, and communities. We draw on the latest research and training, combined with community stories and lived experiences, to develop and deliver services that enhance wellbeing and support healthy development, including:

• Free Parenting Line

• Residential Parenting Service

• 24+ Community programs

• Early Learning and Development

Ngala is currently in an exciting period of growth and is undertaking numerous projects to expand our reach and efficacy across the state. We have a clear strategy to achieve our goals, strong financial support and a dedicated team with a great culture.

Our Impact – When parents and families are confident and communities are strong, safe and healthy, children and young people will achieve their full potential.

ABOUT THE ROLE

The People & Culture Manager is responsible for ensuring that Ngala has the workforce capability to achieve its strategic and business goals. Inspiring, nurturing and guiding a high performing team, this role sets the strategic direction and leads the operational delivery of human resources and workforce development. Pivotal to this role is the ability to cultivate a thriving, inclusive and future-focused workforce by embedding systems, policies, processes and practices that support strong governance, innovation and a culture of care. As a senior leader, the People & Culture Manager influences other leaders supporting organisational transformation and ensuring compliance with legislation and regulations while fostering a workplace where people feel valued, supported and empowered to succeed.

The People & Culture Manager oversees a number of areas including: Employee Relations, Attraction and Retention, P&C compliance, Payroll Services, Learning and Development, Volunteer and Student placement and engagement.

DUTIES

Responsibilities include but are not limited to:

• People Strategy and Workforce Planning

• Culture, Engagement and Organisational Development

• Capability, Talent and Leadership

• Industrial Relations and Workforce Compliance

• People Operations and Systems

ABOUT YOU

The successful applicant will:

• Have a tertiary level qualification in Human Resources Management / Industrial Relations and/or relevant discipline.

• Demonstrated experience in the management of an end-to-end service provision of the human resources function within a multidisciplinary organisation.

• Proven capacity to operate both strategically and operationally in the areas of Recruitment, Learning & Development, Remuneration, Employee Relations and contemporary People practices.

• In-depth understanding of Australian employment law, industrial relations WHS and diversity legislation.

• Highly developed interpersonal skills which positively build effective working relationships, drive engagement, motivate staff and influence change.

Role requirements

• Able to work across other Ngala sites as required.

• Possession of a current National Police Certificate (obtained within the last 6 months).

• Possession of current WA driver's licence.

• Possession of current Working with Children check

WHY JOIN US

• Salary Packaging benefits to increase take home pay

• Discounted Private Healthcare

• Access to Employee Assistance Program (EAP)

• Ability to purchase additional annual leave of up to 2 weeks

• Refer a Friend Program ($500 for the referrer and $500 for the friend)

• A positive and inclusive work environment where your contributions are valued

If you are an experienced and talented professional looking to create and imprint your personal and professional mark with Ngala, we would love to hear from you

HOW TO APPLY

Applications close at 5pm on Wednesday, 3 December 2025, however shortlisting will commence immediately so we encourage you to submit your application promptly.

Click 'Apply' and follow the prompts to submit your CV.

For further information on the role, please contact Michelle Dillon, Chief Executive Officer, at

CULTURE

Our core values at Ngala are Human Connection, Integrity, Fairness and Creativity.

Ngala is an equal opportunity employer and promotes a workplace that actively seeks to include, welcome and value the unique contribution of all people. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse background, people who identify as LGBTIQA+ and people with a disability.

We acknowledge the Traditional Owners of the land where our programs and services operate and pay our respects to Elders past and present in the spirit of reconciliation. We acknowledge the importance of children being raised with connection to culture, community and family.

To find out more about Ngala, visit