Level 2 Google Support Technician

15 hours ago

Melbourne, Victoria, Australia Talent – Specialists in tech, transformation & beyond Full time $60,000 - $90,000 per year
  • 12 Month Contract - Government Department
  • CBD Location - Hybrid Working Arrangement
  • Provide Level Two Support for Google Workspace

Our Client is seeking a Level 2 Google Support Technician as they look to transition their existing collaboration environment to the Google Workspace offering.

You will be responsible for

  • Provide Level 2 Support for the Google Workspace offerings
  • Troubleshoot any issues for the Google Workspace offering.
  • Provide direct customer support via phone, email, instant messaging or any defined Service Centre communication method.
  • Provide and maintain a strong customer focus and support services
  • Provide support for applications, email and technology services

You will have

  • Strong experience working as a Level 2 Technical Support Specialist
  • Advise the project on how best to utilise the Google Workspace offerings
  • Google Workplace Administration Console support experience
  • Previous Government experience will be an advantage
  • Excellent Stakeholder Management skills

What's in it for you:

  • 12 Month Contract
  • Government Department
  • CBD Location - Hybrid Working Arrangement

Please apply today to secure an interview or call Jimmy Nguyen on

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