Administration and Office Support

2 days ago

Brunswick VIC, Australia Raffaele Ciuca Bridal Full time $60,000 - $80,000 per year

For almost seventy years, Raffaele Ciuca Bridal has been Melbourne's house of iconic bridal, where craftsmanship, heritage, and heartfelt service come together to create unforgettable moments.

Stocking internationally celebrated designers such as Vera Wang Bride, Vivienne Westwood, Nicole + Felicia, and Steven Khalil, we are proud to curate Australia's largest bridal collection across our Brunswick and Armadale boutiques.

Behind every fitting, every gown, and every celebration is a team that brings precision, warmth, and care to everything they do. We're now inviting an Administration & Office Support professional to join our family and help keep the rhythm of our boutiques flowing beautifully.

About the Role

In this role, you'll become part of the team that ensures every behind-the-scenes detail runs seamlessly, supporting our stylists, suppliers, and brides with professionalism and heart.

You'll be the calm, steady presence that keeps our operations refined and reliable, ensuring each RC experience feels effortless from start to finish.

Key Responsibilities

  • Process and manage customer special orders
  • Answer incoming calls with grace and professionalism, directing enquiries thoughtfully
  • Assist customers with product details when our stylists are in appointments
  • Resolve client enquiries with a calm, solutions-focused mindset
  • Manage day-to-day administrative and office tasks
  • Order stock and liaise with both local and international suppliers
  • Support our boutiques with operational queries and logistics
  • Receive incoming stock and coordinate dispatch across stores
  • Availability Monday to Friday

About You

You're organised, composed, and confident, the kind of person who brings clarity and care to everything you do. You thrive in an environment where fashion meets family, and you understand that excellence lives in the details.

Skills & Experience

  • Excellent communication skills and genuine warmth in every interaction
  • Strong administrative and organisational ability with exceptional attention to detail
  • Able to multitask gracefully in a fast-paced environment
  • Proficient with Microsoft Office Suite and email management
  • Previous experience in a customer-facing or administrative role (minimum 5 years)
  • Experience in the bridal or fashion industry is a bonus, not a requirement
  • Confident in learning POS, ordering, and appointment systems
  • Skilled at receiving, dispatching, and coordinating stock movement

Why Join Us

  • Work daily with iconic international designers and timeless couture craftsmanship
  • Be part of a creative, supportive, and close-knit family team
  • Opportunities for growth, training, and professional development
  • Competitive full-time remuneration

This is a rare opportunity to step behind the scenes of Melbourne's leading bridal destination and help shape moments that will be remembered for a lifetime.

Apply Now

Please send your resume and cover letter to

Please note, only shortlisted applicants will be contacted. Interviews are currently in progress.

Job Type: Full-time

Experience:

  • Microsoft Office: 5 years (Required)
  • Administration: 5 years (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

Expected Start Date: 28/01/2025

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