Service delivery Officer

5 days ago


Brisbane, Queensland, Australia Australian Taxation Office Full time $104,000 - $130,878 per year

We're currently recruiting for our casual workforce to support Tax Time 2026, with commencement scheduled for early next year. If you're seeking meaningful work that supports the community, this is your opportunity to join a team that helps Australians navigate the tax and superannuation system.

As a Service Delivery Officer, you'll respond to client queries and engage with the community across multiple communication channels – including phone, paper, webchat, email, and online portals. This role involves extensive client contact in a scheduled, contact-centre environment. You'll need to be adaptable, open to learning new skills, and responsive to the evolving needs of our clients.

We're looking for candidates who

  • are confident using technology to share and accurately record information
  • thrive in a busy, fast-paced environment
  • have experience delivering excellent client service
  • communicate clearly and professionally

These roles will be offered on a casual basis in Adelaide, Albury, Box Hill, Brisbane CBD, Burnie, Dandenong, Geelong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Newcastle, Parramatta, Penrith, Perth, Sydney CBD, Townsville, Upper Mount Gravatt or Wollongong.


  • Delivery Person

    1 week ago


    Brisbane, Queensland, Australia Delivery Bwe Full time

    Deliver packages to customers in a timely and efficient manner.- Provide exceptional customer service.- Load and unload packages from the delivery vehicle.- Inspect and maintain the delivery vehicle to ensure it is in good working condition.- Adhere to all traffic laws and regulations.- Ensure that all packages are delivered safely and accurately.-...


  • Brisbane, Queensland, Australia Department of Customer Services, Open Data and Small and Family Business Full time $64,400 - $84,400 per year

    We're recruiting permanent and temporary Service Delivery Officers in Queensland Shared Services in our Brisbane, Cairns, Gympie, Maroochydore, Robina and Toowoomba locations.As a Service Delivery Officer, you will:Deliver end-to-end transactional processing for QSS customers with a high degree of accuracy and efficiency, adhering to the appropriate...


  • Brisbane, Queensland, Australia Australian Taxation Office Full time

    Service Delivery Officer / Debt Collection OfficerJoin to apply for the Service Delivery Officer / Debt Collection Officer role at Australian Taxation OfficeService Delivery Officer / Debt Collection Officer1 day ago Be among the first 25 applicantsJoin to apply for the Service Delivery Officer / Debt Collection Officer role at Australian Taxation OfficeWe...


  • Brisbane, Queensland, Australia Australian Taxation Office Full time

    Service Delivery Officer / Debt Collection Officer (AM)Join to apply for the Service Delivery Officer / Debt Collection Officer (AM) role at Australian Taxation OfficeService Delivery Officer / Debt Collection Officer (AM)1 day ago Be among the first 25 applicantsJoin to apply for the Service Delivery Officer / Debt Collection Officer (AM) role at Australian...


  • Brisbane, Queensland, Australia Australian Taxation Office Full time

    OverviewService Delivery Officer (Affirmative measure – Aboriginal and Torres Strait Islander employment) role at Australian Taxation Office. This vacancy is only open to Aboriginal and Torres Strait Islander applicants. To be eligible for this role candidates must provide confirmation of their Aboriginal and/or Torres Strait Islander...


  • Brisbane, Queensland, Australia Australian Taxation Office Full time

    OverviewService Delivery Officer (Affirmative measure – Aboriginal and Torres Strait Islander employment) role at Australian Taxation Office. This vacancy is only open to Aboriginal and Torres Strait Islander applicants. To be eligible for this role candidates must provide confirmation of their Aboriginal and/or Torres Strait Islander...


  • Brisbane, Queensland, Australia Australian Taxation Office Full time

    OverviewService Delivery Officer (Affirmative measure – Aboriginal and Torres Strait Islander employment) role atAustralian Taxation Office. This vacancy is only open to Aboriginal and Torres Strait Islander applicants. To be eligible for this role candidates must provide confirmation of their Aboriginal and/or Torres Strait Islander...


  • Brisbane, Queensland, Australia Queensland Government Full time $80,000 - $120,000 per year

    As a Service Delivery Officer, you will: Deliver end-to-end transactional processing for QSS customers with a high degree of accuracy and efficiency, adhering to the appropriate legislation and frameworks, operating to key standards.Monitor and prioritise work queues to ensure that work is completed within agreed service levels.Identify and resolve issues...


  • Brisbane, Queensland, Australia Australian Taxation Office Full time

    OverviewJoin to apply for the Service Delivery Officer role at Australian Taxation Office.We are looking for passionate, client focused individuals to join our Frontline Operations group. As a Service Delivery Officer (APS 2), you will work in a scheduled contact centre environment, providing high-quality service to clients between 7am and 7pm. You will...


  • Brisbane, Queensland, Australia Australian Taxation Office Full time

    OverviewJoin to apply for the Service Delivery Officer role at Australian Taxation Office.We are looking for passionate, client focused individuals to join our Frontline Operations group. As a Service Delivery Officer (APS 2), you will work in a scheduled contact centre environment, providing high-quality service to clients between 7am and 7pm. You will...