Administrative Manager

2 weeks ago

West Ryde NSW, Australia JMJ RANSOM COMPANY PTY LTD Full time $65,000 - $72,000 per year

We are a busy and fast-growing towing company based in West Ryde, providing 24/7 towing and roadside assistance services across Sydney and surrounding areas. We take pride in being reliable, responsive, and professional. We're now looking for a highly organized Administrative Assistant to join our team and help keep our operations running smoothly.

Key Responsibilities

  • Answer incoming calls and dispatch tow jobs to drivers
  • Maintain job logs and update internal systems (e.g. Towbook or similar platforms)
  • Handle customer service enquiries (phone, email, and walk-ins)
  • Liaise with insurance companies, repair shops, and storage yards
  • Prepare and send invoices, receipts, and compliance documents
  • Manage driver timesheets and assist with payroll prep
  • Order office supplies and manage general office upkeep
  • Support the business owner and office manager with ad hoc admin tasks

Skills & Experience

  • Previous admin experience (ideally in logistics, automotive, or towing industry)
  • Strong communication and customer service skills
  • Proficient in Microsoft Office and/or Google Workspace
  • Comfortable with fast-paced work and multitasking
  • Reliable, punctual, and trustworthy
  • Experience with Towbook or similar dispatch software (preferred but not essential)
  • Ability to work independently and as part of a team

What We Offer

  • Friendly and supportive team environment
  • Training provided on systems and procedures
  • Opportunities for growth within the company
  • Free on-site parking
  • Stable, long-term role for the right candidate

Job Types: Full-time, Part-time, Permanent

Pay: $65,000.00 – $72,000.00 per year

Expected hours: 35 – 45 per week

Language:

  • Mandarin (Preferred)
  • Hindi (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: Hybrid remote in West Ryde NSW 2114

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