
Clinic Administration Officer
1 week ago
- Greet patients, provide them with relevant information, and assist them in completing necessary documentation
- Performing medical screening duties as required, ensuring accurate collection of medical history and other necessary details
- Manage patient bookings, appointments, and inquiries, both in person and over the phone
- Maintain accurate and up-to-date medical records and ensure compliance with privacy and confidentiality regulations
- Assist in managing patient flow and ensure timely processing of patients
- Provide administrative support, including data entry, filing, and managing incoming and outgoing correspondence
- Coordinate with medical and administrative staff to ensure a smooth and efficient clinic operation
- Provide exceptional customer service, handling patient inquiries with professionalism and care
- Previous experience in a medical administration or customer facing role is desirable
- Strong organizational skills and the ability to multitask in a busy environment
- Excellent communication skills, both written and verbal
- High level of attention to detail and accuracy in managing medical records
- Ability to maintain confidentiality and adhere to privacy regulations
- Proficiency in using office software and medical management systems
- Current CPR Certificate
- A friendly, compassionate, and professional demeanor when interacting with patients
- Join a supportive team within a well-regarded medical clinic
- Enjoy a casual role with the flexibility of varying hours
- Opportunity for professional growth and development
- Numerous discounts including travel, gym membership and health insurance options
- Novated Leasing
- Discounted fees for various medical services e.g. pathology, radiology and travel health
- Employee Assistance Program
- Focus on corporate social responsibility e.g. fundraising, supporting community events
Sonic HealthPlus
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