Family Support Specialist

Tracking Code Job Description

54 reasons is well known for championing creative and innovative solutions to support all children and families to reach their full potential. We're on the search for an experienced and passionate family support specialist to join us in Bankstown LGA as a part of our Play2Learn team.

54 reasons is Australia's leading child rights organisation – no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement, we're here to make sure that children and young people have their rights met and thrive, in all their diversity.

With the child's voice at the centre, we provide quality services to children and their caregivers in every state and territory, and across regions, remote areas and capital cities. From our programs to our support services - this is the place to realise your purpose.

A place to make a difference:

In this permanent, part time position (19.5 hours per week, through to 30th June 2026 with possibility for extension), you'll be part of the team delivering Play2Learn playgroups across Bankstown LGA NSW. Reporting to the Team Leader, Metropolitan NSW, you'll ideally be based in or around Bankstown LGA, with a willingness to travel in the Sydney metropolitan region.

You will make a difference by:

• Building family capacity by using partnership, outcomes based, strengths' perspective and client-centred approaches
• Identifying where additional assistance and external services are required, providing appropriate information, support and referrals
• Collaborating with team members to deliver programs and support services, promoting positive and culturally respectful approaches to parenting, and child and family wellbeing
• Providing holistic case management, delivering support to vulnerable and disadvantaged clients and supporting relationships for favourable client outcomes
• Identifying strengths, establishing goals for the program and reviewing clients progress towards these goals

A place to feel valued:

You're truly passionate about standing up for children, and your cultural and local community knowledge will help you build strong connections with people from a variety of cultural and socio-economic backgrounds. You have empathy, a 'can-do attitude' and an infectious enthusiasm for your job.

This role requires:

• Degree/Diploma qualification in a relevant field such as Psychology, Social Work, Human Services or Social Sciences, or significant equivalent experience
• Experience in working with low socio-economic and socially or geographically isolated families
• Proven experience in using trauma informed practice
• Demonstrated experience in using a strength-based approach when working with families

A place to belong:

At 54 reasons, we invest in the development and wellbeing of our people. Our workforce is approximately 600 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

• Generous award rate salary (Level 4.1 – currently $43.08 per hour, increasing in July) plus full salary packaging benefits - use this link to see how much this benefit could mean to you
• Extra leave to use in a range of ways to ensure you're able to perform at your optimum
• Supportive Managers – we provide professional supervision training and monthly supervision sessions so you can feel supported and build a career
• Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program
• Internal deployment and secondment opportunities, and opportunities to progress within one of Australia's largest non-profits

Follow this link for the full list of our employee benefits.

Sound interesting?

We'd love to hear from you. Submit your cover letter (addressing the role requirements above) and resume by clicking on one of the buttons in the 'Apply' section.

Applications close: Sunday 15th June 2025.

Position Description: Family Support Specialist – South Western Sydney

For more information about this program, see our Program Profile. For any queries, please contact Misty King on

We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn't quite hit the mark for you, please let us know at . We're dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact for further support.

Job Location Bankstown, New South Wales, Australia

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