Ward Clerk

2 weeks ago

Brisbane, Queensland, Australia Ramsay Health Care Full time $60,000 - $80,000 per year

The Role

We have an exciting and rewarding opportunity for an experienced hospital administrator to join our Inpatient Administration team in a part-time capacity.

As the first point of contact, you will play a vital role in creating a positive experience for patients and visitors. You will manage admissions, pre-admissions, and billing processes while ensuring a smooth and supportive journey for those in our care.

Working at the heart of the Day Rehabilitation department within the Allied Health Team, you'll deliver professional, efficient, and customer-focused administrative support while helping maintain a welcoming environment for patients and their families.

If you are organised, approachable, and passionate about supporting patient care in a fast-paced healthcare setting, we'd love to hear from you.

Key Accountabilities

  • Managing incoming and outgoing calls to the ward.
  • Provide timely and accurate information to queries by patients, visitors and other staff and departments.
  • Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
  • Compilation and management of patient admission papers and clinical notes.
  • Supporting patient comfort.

About You

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy ward.

You will also demonstrate:

  • Computer literacy including Microsoft Office suite of programs.
  • Experience either in a medical administration setting or a patient-facing role.
  • Experience with Patient Management Systems will be highly regarded.
  • Strong communication and interpersonal skills.
  • Comfortable working in and communication with a multidisciplinary team.

Desirable:

  • Certificate in Medical Terminology.
  • Experience in hospital mainframes systems.

About Us

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of 'People Caring for People' since 1972.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at 

What's in it for you?

  • Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
  • Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
  • Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
  • Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits.

Requirements

All applications must be lodged online.

  • Must provide a National Police Check conducted within the previous 12 months.
  • According to the role, Ramsay may require a Working-With-Children Check and proof of immunisationagainst infectious diseases.

Enquiries are welcome Please contact Jarrod Cole via

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