Multi-Site Practice Manager

1 week ago

Flinders View, Queensland, Australia VetPartners Full time $90,000 - $120,000 per year

Flinders View Veterinary Surgery & MyVet Springfield Lakes

Flinders View Veterinary Surgery & MyVet Springfield Lakes has an exceptional opportunity for an experienced Multi-Site Practice Manager.

We are pleased to announce a new opportunity for a Full-time Practice Manager for these popular local practices, working with an experienced team of lovely vets, nurses and established client base.

Benefits of Joining Us:

  • Competitive hourly rate and benefits package.
  • Supportive and collaborative team environment.
  • Access to training centres, online courses and dedicated nurse programs.
  • Opportunities for career growth and development.
  • Flexible working hours to suit your lifestyle.
  • Staff discounts, including Health and Wellbeing benefits
  • Employee Referral Bonus'
  • Paid parental leave and return to work bonus

About The Role

The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves:

  • Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.
  • Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.
  • Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
  • Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
  • Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
  • Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.
  • Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.
  • Leading on company initiatives, projects and technology.
  • Bringing a transparent leadership style focused on collaboration and engagement.

About You

  • At least 2 years in a practice leadership or head nurse role in a veterinary or animal related field
  • Be committed to high standards of service excellence and clinical care
  • Experience with practice management systems or appointment book management skills and are computer confident
  • Have strong problem solving, decision making and organisational skills
  • Good understanding of people and employment obligations
  • Good knowledge of workplace health and safety regulations
  • Experience or interest in change champion and project management
  • A genuine, warm and supportive style that enjoys caring for people who care for animals.

Apply Now

If you're looking to make a real impact in a vibrant, rewarding clinic, we'd love to hear from you. Apply now to become part of our amazing team at Flinders View Veterinary Surgery & MyVet Springfield Lakes.

We can't wait to meet you

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