People Operations Specialist I

5 days ago

Australia Dayforce Full time $104,000 - $130,878 per year

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.

About the opportunity

The HR Operations Specialist will provide Tier 1 support for common HR inquiries and transactions, playing a vital role in delivering accurate and timely HR services to employees, managers, and stakeholders. This position focuses on maintaining data integrity and adhering to internal procedures while supporting various employee lifecycle activities. The HR Operations Specialist will collaborate closely with the HR team to meet defined service delivery metrics.

What you'll get to do

  • Serve as the first point of contact for HR inquiries from global employees, providing timely and accurate information regarding HR policies, processes, and services.
  • Support and answer questions about employee lifecycle activities such as onboarding, offboarding, open enrollment, benefits, payroll, and employment verifications.
  • Resolve employee issues and inquiries by utilizing strong problem-solving skills and a customer-centric approach aimed at first contact resolution.
  • Provide administrative support across diverse HR functions.
  • Maintain accurate employee records and data within the HRIS and other relevant databases and ensure compliance with data protection regulations.
  • Collaborate with HR teams to streamline processes and enhance the overall employee experience.
  • Continuously update knowledge of HR policies and procedures to provide relevant and current information to employees.
  • Participate in training sessions and contribute to the development of HR service center resources.
  • Maintain a foundational understanding of global HR policies, practices, and regulatory requirements.
  • Navigate the Case Management System(CRM) to manage and document inquiries effectively.
  • Identify and support the resolution of procedural issues with team leadership for timely resolution.
  • Identify opportunities for continuous improvement or automation within HR processes.
  • Uphold strict confidentiality and discretion in handling sensitive HR matters, ensuring compliance with data protection regulations.
  • Participate in special projects as requested.

Skills and experience we value

  • Minimum of 2 years of experience in a customer-facing HR operations, HR coordinator, or HR Shared Services role, supporting global employees.
  • Strong written communication skills.
  • Strong customer service and problem-solving skills.
  • Detail-oriented with a focus on data accuracy.
  • Proficiency in Microsoft Office Suite and familiarity with HRIS and CRM systems.

At Dayforce, we are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander peoples, as well as individuals of all ages, genders, sexual orientations, cultural backgrounds, abilities, and experiences. If you require support or accessibility accommodations during the recruitment process, please let us know, and we will ensure your needs are met.

All data collected from this question will only be accessible by the DE&I team. No one from recruitment can view this data

  • People Operations Specialist I

    3 days ago

    Australia Dayforce Full time

    Join to apply for thePeople Operations Specialist Irole atDayforceDayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified...

  • Warehouse Operations Specialist

    2 days ago

    Australia beBeeWarehouse Full time $65,000 - $75,000

    Job Title: Warehouse Operations SpecialistAbout the Role:The Warehouse Operations Specialist plays a pivotal role in ensuring seamless warehouse operations, overseeing logistics planning, inventory management, and order fulfillment.Main Responsibilities:Transport Route Optimization: Plan efficient transport routes as required to ensure timely delivery of...

  • Ies Metallurgical Specialist

    1 day ago

    Australia Orica Full time

    **Date**:10 Oct 2024**Location**: Brisbane, QLD, AU, 4030**Company**:Orica**About Orica**- At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting...

  • Medical Receptionist

    18 hours ago

    Australia I-Med Full time

    Exciting opportunity for a Medical Receptionist to join the friendly team in Marsden Park. Join I-MED and work with a leading Australian healthcare provider, with a reputation for quality.At I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time.If these are the kind of values you strive for, then we'd like...

  • Radiographer

    2 weeks ago

    Australia I-Med Radiology Network Full time

    Join to apply for the Radiographer role at I-MED Radiology Network2 days ago Be among the first 25 applicantsJoin to apply for the Radiographer role at I-MED Radiology NetworkGet AI-powered advice on this job and more exclusive features.About This RoleAt I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every...

  • Transportation Operations Specialist

    2 days ago

    Australia beBeeFleet Full time $85,000 - $115,000

    Job Opportunity: Fleet Operations ManagerWe are seeking an experienced Fleet Operations Manager to join our team in Australia. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our fleet, ensuring that all vehicles are well-maintained and operated safely and efficiently.Key Responsibilities:Load...

  • Cta I

    3 days ago

    Australia Avance Clinical Full time

    **Full time, permanent, office based position at our Head Office in Firle, South Australia.****Who are we?**We're Avance Clinical a Contract Research Organisation. We offer specialised services supporting drug development for the pharmaceutical and biotechnology industry. We have a rich history in this area with our founding roots dating back to the 1980's....

  • Disability Support Officer

    2 days ago

    Australia I Am Here Full time

    **About Us**:Hunter Brain Injury Respite Options Inc. trading as I Am Here. A Place To Be Me ('I Am Here') is an NDIS provider striving to support and enhance the lives of people with acquired brain injury and other disabilities by offering flexible accommodation options. Operating as a not-for-profit organisation, I Am Here provides services for children...

  • E&I Commissioning Engineers

    3 days ago

    Australia Wood Full time

    E&I Commissioning Engineers - Darwin - (Oil & Gas)Wood Darwin, Northern Territory, AustraliaJoin or sign in to find your next jobJoin to apply for theE&I Commissioning Engineers - Darwin - (Oil & Gas)role atWoodE&I Commissioning Engineers - Darwin - (Oil & Gas)Wood Darwin, Northern Territory, AustraliaJoin to apply for theE&I Commissioning Engineers - Darwin...

  • Coordinator, People Operations

    5 days ago

    Australia Deakin University Full time $105,933 - $116,000 per year

    Job no: Work type: Full-time Location: Flexible Categories: Human / People Services Based at either our Melbourne Burwood or Geelong Waterfront Campuses, hybrid work available Full-time and continuing HEW 7 $105,933 - $116, % Superannuation Why work with us? Deakin is a Victorian university with a global impact. We are agile and...