Application & Support Engineer

8 hours ago

Mulgrave, Victoria, Australia Wilson Transformer Company Full time $60,000 - $120,000 per year

About Dynamic Ratings

Dynamic Ratings, a wholly owned subsidiary of Wilson Transformer Company, is a global leader in online condition monitoring of electrical assets in the electricity supply industry, based in Mulgrave, Victoria. We help electricity networks and industrial customers successfully implement integrated asset monitoring solutions that enhance business performance.

The Opportunity

We're currently looking for an Application & Support Engineer to join our growing team. This hands-on, customer-facing role spans application design, field service, technical support, and training.

Whether you're a recent graduate (up to 3 years post-qualification) eager to grow, or an experienced engineer (3+ years in industry) ready to take the next step, this is your chance to work with leading-edge technology in a truly global environment.

Why Join Us?

At Dynamic Ratings, we're proud of our fun, flexible, and collaborative culture. We value initiative, learning and teamwork, without politics. When needed, everyone rolls up their sleeves to support each other and get the job done. We're a team of people who love to learn and grow, both professionally and personally.

What You'll Be Doing

Field Service: Travel across Australia, New Zealand, and Asia to install, commission, and maintain systems. You'll be the face of DR - ensuring customer satisfaction through clear communication and technical excellence.

Application Design: Create efficient, compliant designs tailored to customer specifications, collaborating closely with internal teams and customers.

Technical Support: Provide remote and onsite support, troubleshooting, and guidance to keep systems performing at their best.

Customer Training: Deliver engaging training sessions (in-house or on-site) that help customers get the most out of our products.

Continuous Improvement: Participate in design reviews and quality initiatives to drive product and process improvement.

What We're Looking For

Qualifications: Tertiary qualification in Electronic Engineering (Electrical or related streams considered).

Technical Knowledge: Power engineering, control systems, digital systems, computer networks, and hardware/software integration.

Preferred Experience: PLC/PC-based control systems, substation site work, AutoCAD, Unix/Linux, and electrical troubleshooting.

Personal Attributes: Hands-on, proactive, and detail-focused. Excellent communicator and team player.

Travel Ready: Comfortable with frequent travel across Australia, New Zealand, and Asia. A passport must be obtained within 180 days of employment.

Why This Role Matters

Your work will directly help utilities keep the lights on — literally. You'll be part of a global team transforming how power networks monitor and protect critical infrastructure.

Ready to Apply?

If you're passionate about engineering and thrive in a dynamic, customer-focused environment, we'd love to hear from you.

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