Migration Agent Innovation Lead

7 days ago

Melbourne, Victoria, Australia The Onset Full time $120,000 - $180,000 per year

Job Description

About the role

Are you a Registered Migration Agent (RMA) who's tired of the same old routine and looking for a truly refreshing challenge?

This is your chance to join an investor-backed technology company on a mission to transform the migration experience from stressful to exciting. 

In this pivotal role, you'll bring your A-game, deep knowledge, and sharp skills to ensure their clients successfully secure their visas. You'll also play a crucial part in shaping their innovative technology platform by providing invaluable insights to our Product Team.

What You'll Do
 

You'll spend the majority of your time (80-90%) on expert Case Management:

  • Advise clients on complex visa pathways, eligibility criteria, and strategic approaches.
  • Lead and support initial consultations with prospective clients.
  • Manage a diverse caseload of visa applications, meticulously ensuring compliance with Australian immigration laws and striving for an exceptional success rate.
  • Review and submit visa and sponsorship applications.
  • Liaise effectively with the Department of Home Affairs on behalf of our clients.
  • The remaining time will be dedicated to strategic initiatives and product development:
  • Collaborate closely with the Operations and Product Teams to streamline and scale processes.
  • Drive the development of internal policies, educational resources, and best practices.
  • Contribute to marketing efforts, including engaging webinars, insightful articles, and community engagement initiatives.
  • Provide critical input to the Product Team on the technology platform, leveraging your hands-on experience as an RMA to enhance its functionality and user experience.

About you:

  • Active MARA Registration and 2-5 years of post-registration experience.
  • Extensive and proven success in submitting Partner Visas and Employer Sponsored applications.
  • A strong track record of successful visa applications, with a minimal refusal rate.
  • An innovative mindset, eager to embrace new ways of working.
  • Tech-literate and adaptable, comfortable using (or quickly learning) tools such as Slack, Notion, Hubspot, and Airtable.
  • A fervent commitment to client advocacy and the highest service standards- great client outcomes always come first.
  • Detail-oriented, highly organised, and proactive, capable of managing multiple complex cases simultaneously.
  • Exceptional communication skills, able to explain complex legal concepts with clarity and empathy.
  • A natural problem-solver, adept at setting priorities and managing casework independently.
  • Strong time management skills, consistently meeting deadlines and key performance indicators.

What's in it for you?

This isn't just another job; it's an opportunity to significantly accelerate your career with a company poised for exponential growth.

  • Career Advancement: Grow into leadership roles as the company expands.
  • Company Shares: Share in our success.
  • Excellent Compensation Package: A competitive salary reflecting your expertise.
  • Fantastic Perks: Enjoy birthday leave, a dedicated learning and development budget, and more

For more information please contact Karen Horovitz at The Onset Email or apply online. 

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