Head of Enterprise Applications

• Play a key role in supporting the Australian economy.
• Discounted food, travel, entertainment, gym membership, staff parking and, + more.
• Hybrid working environment.

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers' needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we've seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position

We're on the hunt for a commercially minded IT leader to drive the strategy and delivery of our supply chain and logistics application ecosystem. This high impact role bridges the gap between business operations and technology, ensuring our platforms including WMS, replenishment, routing, and compliance systems are robust, scalable, and aligned to real world business needs.

Reporting directly to the Chief Information Officer (CIO), this role plays a critical part in shaping our future supply chain technology roadmap while leading a small team of enthusiastic and capable direct reports. You'll work closely with key operational leaders and site teams across the country, ensuring what we build is not only technically sound but genuinely fit-for-purpose.

Key Responsibilities

• Own and drive the enterprise applications roadmap across supply chain and logistics systems, including Manhattan WMS, replenishment tools, route planning, and compliance platforms.
• Lead end-to-end project delivery across complex technology initiatives, ensuring on time, fit for business execution.
• Partner with operations and site leaders to identify pain points, prioritise initiatives, and translate business needs into scalable IT solutions.
• Support and coach two direct reports with different working styles fostering trust, capability, and professional growth.
• Influence and align stakeholders across IT and business units, ensuring transparency, engagement, and effective communication.
• Support major projects such as the LogMaster rollout (fatigue management), voice picking enablement, Manhattan WMS expansion, and assessment of a new route planning solution.
• Provide stability during transition and set the team up for long term success, particularly with WMS readiness for upcoming site builds.

What We're Looking For

To thrive in this role, you will bring:

• Minimum 5 years of leadership experience managing enterprise applications within a supply chain or logistics environment.
• Deep knowledge of warehouse operations and hands on experience with WMS platforms (preferably Manhattan).
• Proven ability to deliver complex IT projects in fast-paced, cross-functional environments.
• A strategic yet grounded mindset, you can build a roadmap and also understand the business pulse.
• Strong stakeholder management skills, you're able to navigate conflicting views, uncover the real issues, and drive alignment.
• Excellent interpersonal and coaching skills with a leadership style that's calm, empowering, and adaptive.
• Ability to travel to site locations when needed to ensure operational alignment and project success.

Bonus Points For:

• Direct experience with Manhattan WMS or other Tier 1 warehouse management solutions.
• Familiarity with Agile delivery methodologies and DevOps practices within logistics or operations-led IT environments.

What Success Looks Like

• A seamless handover with continuity and momentum maintained across existing projects.
• A clearly defined and aligned enterprise applications roadmap, balancing business priorities with IT capability.
• Strong, trust based relationships built with key stakeholders and site operations leaders.
• Manhattan WMS scoped and set up effectively for new site builds.
• An engaged and capable team, with clear direction, coaching, and increased autonomy.
• Early wins that demonstrate your leadership style, commercial acumen, and ability to deliver value.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let's celebrate successes.

Simplicity

Let's minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

Ready to lead impactful change across our national logistics operations? Apply now to shape the future of our enterprise systems and drive value across the business. Click the apply button and submit your updated resume and a cover letter.

Applications close Monday 25 August 2025 at 12:00 pm (AEST). Early applications are encouraged, as hiring managers may begin shortlisting candidates before the closing date. Only shortlisted candidates will be contacted. All applications will be treated confidentially.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.