People and Culture Support Officer

2 weeks ago

Townsville, Queensland, Australia Hays Full time $60,000 - $90,000 per year
  • Attractive Hourly Rate + Super
  • Townsville Based
  • Temporary Contract

Your new company

Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Queensland. We are partnered with an organisation, in Townsville to recruit a People and Culture Support Officer.

Your new role

The P&C Support Officer provides high-quality administrative and operational support to the P&C team across the full employee lifecycle and policy portfolio. This role is responsible for coordinating HR processes, maintaining accurate records, and assisting with the development and implementation of policies and procedures.

Role responsibility:

  • Provide day-to-day support to the People and Culture team, across all aspects of the employee lifecycle, including recruitment, onboarding, transfers, and exits.
  • Assist with the preparation, implementation, and monitoring of HR policies, procedures, and guidelines under the direction of the Manager People and Culture.
  • Coordinate documentation, reporting, and records management to ensure compliance and accuracy in line with organisational and legislative requirements.
  • Support the delivery of workforce initiatives, training, and engagement activities by handling scheduling, logistics, and communication.
  • Draft correspondence, briefing notes, and research to inform decision-making and policy development.
  • Provide responsive customer service to employees and leaders by triaging queries, escalating matters where appropriate, and ensuring timely follow-up.

What you'll need to succeed

To excel in this role, you should have:

  • Previous experience in a HR role.
  • Ability to obtain and maintain a national police check.
  • Strong communication skills and attention to detail.
  • Ability to work in fast-paced environments.
  • Strong skills in Microsoft Office Suite and previous experience working with Human Capital Management (HCM) systems.
  • Previous experience maintaining accurate electronic and hard copy records management systems.
  • Strong organisational and planning skills to manage competing priorities.
  • Demonstrated initiative, innovation, and self-motivation to work independently, while effectively collaborating within a small, dynamic team.
  • Strong confidentiality, diplomacy, and sensitivity in handling sensitive documents and information

What you'll get in return

Through Hays, this role offers you an attractive hourly rate, a temporary contract until 27th February 2026, an opportunity to progress your career with this organisation and:

  • Weekly pay cycles
  • Nominated choice of superannuation fund
  • Online time sheet submission and approval
  • No hidden costs or payroll deductions for our services
  • Regular contact with consultants throughout the duration of your assignment

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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