Rostering Officer – After Hours

3 days ago

Sydney, New South Wales, Australia Jiniaa Youth Services Full time $60,000 - $90,000 per year

About Us

At Jiniaa, we pride ourselves on delivering exceptional staffing solutions for our clients, often in fast-paced and high-demand environments. Our reputation is built on reliability, responsiveness, and the ability to deliver the right people at the right time – even for the most challenging shifts.

We are seeking an After Hours Rostering Officer to join our team and ensure smooth staffing coverage during early mornings and late evenings.

About the Role (Based in Sydney)

You will be responsible for managing rosters and responding to urgent shift changes outside of standard business hours. This role requires strong communication skills, quick and intelligent thinking, and a solutions-focused mindset to ensure all shifts are covered.

Key Responsibilities:

  • Coordinate and update rosters for staff across multiple locations
  • Respond promptly to after-hours calls, texts, and emails regarding roster changes
  • Fill vacant shifts quickly using available staff lists and contacts
  • Maintain accurate and up-to-date scheduling records
  • Liaise with clients and staff to confirm shift arrangements
  • Escalate urgent matters to management as required

About You

  • Previous rostering experience required
  • Ability to thrive in a fast paced environment
  • Excellent communication skills and ability to build rapport
  • Ability to work independently and make quick decisions under pressure
  • Capable of using fresh, innovative approaches to deliver results
  • Reliable and committed to covering the agreed hours

Hours

  • Weekdays & Weekends:

  • 6:00 am – 10:00 am (Weekdays)

  • 6:00 am – 2:00 pm (Weekends)
  • Flexibility to cover additional hours if required will be an advantage.

Why Join Us?

  • Flexible, hybrid opportunity
  • Be part of a supportive and committed team
  • Make a direct impact in ensuring quality service delivery for clients
  • Opportunities for growth in a dynamic and expanding company

How to Apply:

If you're ready to take on a key role in our after-hours operations and thrive in a fast-paced environment, we'd love to hear from you.

Please apply via SEEK with your CV and a brief cover letter outlining your availability and relevant experience.

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