Application Support Engineer- Sitecore

1 week ago

Melbourne, Victoria, Australia Bupa Full time $90,000 - $120,000 per year

About the Role

  • Responsible for the triage, analysis, design, coding and testing activities with an expectation of contributing to BAU support and development activities utilising your skills in Sitecore .Net, web front end technology.
  • You are member of Digital Platforms team.
  • You will be requested to work on support and enhancements for applications built using Sitecore .NET and web technologies to meet or exceed the business and customer expectations.
  • You will be requested to contribute to development activities on Sitecore and .Net applications.

Key Responsibilities

  • Deliver high-quality .NET solutions aligned with business requirements
  • Support application enhancements, defect fixes, and new feature development
  • Provide rotational on-call support and manage production incidents end-to-end
  • Perform after-hours maintenance tasks as needed
  • Maintain clear documentation and generate support activity reports
  • Collaborate with cross-functional teams (DevOps, incident management, network, business analysts)

Qualifications

  • Bachelor's degree in Computer Science, IT, or related field
  • 3+ years of experience in .NET or similar web technologies
  • Proven track record in delivering web application projects, including system analysis, development, and testing
  • Proficient in front-end technologies: HTML, CSS, JavaScript, AJAX, React, and jQuery
  • Strong experience with Azure Cloud hosting platforms
  • Familiarity with monitoring and supporting web applications
  • Exposure to Sitecore CMS and Azure DevOps (preferred)
  • Skilled in writing testable, high-quality code using design patterns and best practices
  • Positive, flexible, and collaborative team player with a can-do attitude and big-picture thinking

What's in it for me?

As well as a competitive salary, a range of Bupa benefits and flexible working/work from home arrangements, you'll be challenged and encouraged to innovate. You will partner with colleagues who are dedicated to delivering exceptional experiences. We respect and consider everyone, knowing your difference will make the difference.

Perk highlights:

  • Discount on our health insurance, travel, car, home, contents, and pet insurance products as well as discounts when you attend a Bupa Dental clinic or purchase glasses from a Bupa Optical store.
  • A dedicated internal wellbeing team provides you with a range of services, such as a global resilience program, regular training opportunities on a range of wellbeing topics and access to a variety of wellbeing discounts.
  • An additional well-being day each year to treat yourself.

About Bupa

Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental, optical, medical, hearing, and medical visa services.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity, and own story is respected and valued.

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